Bug 424066 - error downloading asteroids data: host ssd.jpl.nasa.gov not found
Summary: error downloading asteroids data: host ssd.jpl.nasa.gov not found
Status: REPORTED
Alias: None
Product: kstars
Classification: Applications
Component: general (other bugs)
Version First Reported In: 3.4.2
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: kaourimo
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-07-10 13:13 UTC by fmfedeli
Modified: 2024-01-10 14:41 UTC (History)
1 user (show)

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Description fmfedeli 2020-07-10 13:13:08 UTC 
SUMMARY
error downloading asteroids data: host ssd.jpl.nasa.gov not found

STEPS TO REPRODUCE
1. Data
2. Updates
3. Update comets orbital elements

OBSERVED RESULT
Msg error: "error downloading asteroids data: host ssd.jpl.nasa.gov not found"

EXPECTED RESULT
Comet data refreshed

SOFTWARE/OS VERSIONS
Windows: 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 kaourimo 2020-07-12 16:39:17 UTC 
Hello there,

Are you able to access this link?
https://ssd.jpl.nasa.gov

If you are, can you try updating the comets orbital elements again?

If you can't access the link, then their might be something that is blocking it.
That, results in KStars not being able to retrieve information from this server.

Please reply to me with the result of accessing the link.
We can proceed from there.