Bug 423889 - Kwin hangs in KWin::WindowPixmap::create() / xcb_request_check
Summary: Kwin hangs in KWin::WindowPixmap::create() / xcb_request_check
Status: RESOLVED WORKSFORME
Alias: None
Product: kwin
Classification: Plasma
Component: core (show other bugs)
Version: 5.12.9
Platform: Ubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: KWin default assignee
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-07-05 00:11 UTC by Nathaniel Beaver
Modified: 2023-02-17 03:49 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
Output of qdbus org.kde.KWin /KWin supportInformation (4.34 KB, text/plain)
2020-07-05 00:11 UTC, Nathaniel Beaver
Details
kwinrc (3.36 KB, text/plain)
2020-07-05 00:12 UTC, Nathaniel Beaver
Details
First backtrace (less detailed) (6.79 KB, text/plain)
2020-07-05 00:12 UTC, Nathaniel Beaver
Details
Second backtrace (more detailed) (45.34 KB, text/plain)
2020-07-05 00:13 UTC, Nathaniel Beaver
Details
First strace (longer) (71.90 KB, text/x-log)
2020-07-05 00:13 UTC, Nathaniel Beaver
Details
Second strace (shorter) (14.75 KB, text/x-log)
2020-07-05 00:14 UTC, Nathaniel Beaver
Details

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Description Nathaniel Beaver 2020-07-05 00:11:27 UTC
Created attachment 129907 [details]
Output of qdbus org.kde.KWin /KWin supportInformation

SUMMARY

Kwin hangs in KWin::WindowPixmap::create() / xcb_request_check

STEPS TO REPRODUCE

I cannot consistently reproduce.

I would estimate these occur roughly monthly with regular use, and occur during mundane activities such as switching windows or typing in a textbox.

SOFTWARE/OS VERSIONS

Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 5.12.9
KDE Frameworks Version: 5.44.0
Qt Version: 5.9.5
Kernel Version: 5.3.0-61-generic

ADDITIONAL INFORMATION

After several days using the KDE Plasma desktop, I suddenly found that all of the windows had become unresponsive. I could still move the mouse, but clicking didn't do anything. I could no longer change the volume with the volume buttons. Also, the panel clock stopped ticking upward. Fortunately, I could still use the keyboard to access a tty.

This normally works from a tty:

    DISPLAY=:0 xdpyinfo

but during these episodes it would hang indefinitely, even after switching back to the graphical display with Ctrl-Alt-F1 and then back again with Ctrl-Alt-F2.

I believe this would also hang after running and switching back to the graphical window:

    DISPLAY=:0 qdbus org.kde.KWin /KWin supportInformation

but I don't recall for sure.

This also hung:

    DISPLAY=:0 kwin --replace

and showed an error:

    qt.qpa.screen: QXcbConnection: Could not connect to display :0

Next tried this:

    DISPLAY=:0 kquitapp5 plasmashell && kstart5 plasmashell

Got a different error after a timeout:

    "Quitting application plasmashell failed. Error reported was:\n\n  org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bug security policy blocked the reply, the reply timeout expired, or the network connection was broken."

In a later instance, I was able to revive the system like this:

    kill -USR1 $(pgrep kwin_x11)
    DISPLAY=:0 kwin --replace

I found this sufficiently convincing that is was an issue with Kwin and not another component, so I thought I should report this bug. Backtraces and strace logs are attached, as is my ~/.config/kwinrc and the output of the "qdbus org.kde.KWin /KWin supportInformation" when it is in a responsive state.
Comment 1 Nathaniel Beaver 2020-07-05 00:12:03 UTC
Created attachment 129908 [details]
kwinrc
Comment 2 Nathaniel Beaver 2020-07-05 00:12:42 UTC
Created attachment 129909 [details]
First backtrace (less detailed)
Comment 3 Nathaniel Beaver 2020-07-05 00:13:01 UTC
Created attachment 129910 [details]
Second backtrace (more detailed)
Comment 4 Nathaniel Beaver 2020-07-05 00:13:44 UTC
Created attachment 129911 [details]
First strace (longer)
Comment 5 Nathaniel Beaver 2020-07-05 00:14:04 UTC
Created attachment 129912 [details]
Second strace (shorter)
Comment 6 Nathaniel Beaver 2020-07-05 00:17:41 UTC
Downstream bug report:

https://bugs.launchpad.net/ubuntu/+source/kwin/+bug/1886293
Comment 7 Manfred Kitzbichler 2020-07-11 18:14:43 UTC
Same here, OpenSUSE Tumbleweed, all latest packages. The problem appeared about 2 weeks ago on my system and it is worse when I enable Compositing. At the moment it is switched off and even though this gives me a very laggy experience with screen updates and input hanging for seconds at times, at least I don't get a complete freeze (except for the mouse pointer) as described above.

Here is the output from the support info request via DBUS:

The following information should be used when requesting support on e.g. https://forum.kde.org.
It provides information about the currently running instance, which options are used,
what OpenGL driver and which effects are running.
Please post the information provided underneath this introductory text to a paste bin service
like https://paste.kde.org instead of pasting into support threads.

==========================

Version
=======
KWin version: 5.19.2
Qt Version: 5.15.0
Qt compile version: 5.15.0
XCB compile version: 1.14

Operation Mode: X11 only

Build Options
=============
KWIN_BUILD_DECORATIONS: yes
KWIN_BUILD_TABBOX: yes
KWIN_BUILD_ACTIVITIES: yes
HAVE_DRM: yes
HAVE_GBM: yes
HAVE_EGL_STREAMS: yes
HAVE_X11_XCB: yes
HAVE_EPOXY_GLX: yes
HAVE_WAYLAND_EGL: yes

X11
===
Vendor: The X.Org Foundation
Vendor Release: 12008000
Protocol Version/Revision: 11/0
SHAPE: yes; Version: 0x11
RANDR: yes; Version: 0x14
DAMAGE: yes; Version: 0x11
Composite: yes; Version: 0x4
RENDER: yes; Version: 0xb
XFIXES: yes; Version: 0x50
SYNC: yes; Version: 0x31
GLX: yes; Version: 0x0

Decoration
==========
Plugin: org.kde.oxygen
Theme: 
Plugin recommends border size: No
Blur: 0
onAllDesktopsAvailable: true
alphaChannelSupported: false
closeOnDoubleClickOnMenu: false
decorationButtonsLeft: 0, 6
decorationButtonsRight: 2, 9, 3, 4, 5
borderSize: 2
gridUnit: 10
font: Noto Sans,10,-1,0,75,0,0,0,0,0
smallSpacing: 2
largeSpacing: 10

Platform
==========
Name: KWin::X11StandalonePlatform

Options
=======
focusPolicy: 0
nextFocusPrefersMouse: false
clickRaise: true
autoRaise: false
autoRaiseInterval: 0
delayFocusInterval: 0
shadeHover: false
shadeHoverInterval: 250
separateScreenFocus: false
placement: 4
focusPolicyIsReasonable: true
borderSnapZone: 10
windowSnapZone: 10
centerSnapZone: 0
snapOnlyWhenOverlapping: false
rollOverDesktops: true
focusStealingPreventionLevel: 1
operationTitlebarDblClick: 5000
operationMaxButtonLeftClick: 5000
operationMaxButtonMiddleClick: 5015
operationMaxButtonRightClick: 5014
commandActiveTitlebar1: 0
commandActiveTitlebar2: 28
commandActiveTitlebar3: 2
commandInactiveTitlebar1: 4
commandInactiveTitlebar2: 28
commandInactiveTitlebar3: 2
commandWindow1: 7
commandWindow2: 8
commandWindow3: 8
commandWindowWheel: 28
commandAll1: 10
commandAll2: 3
commandAll3: 14
keyCmdAllModKey: 16777251
showGeometryTip: false
condensedTitle: false
electricBorderMaximize: false
electricBorderTiling: false
electricBorderCornerRatio: 0.25
borderlessMaximizedWindows: false
killPingTimeout: 5000
hideUtilityWindowsForInactive: true
compositingMode: 1
useCompositing: false
hiddenPreviews: 1
glSmoothScale: 2
xrenderSmoothScale: false
maxFpsInterval: 16666666
refreshRate: 0
vBlankTime: 6000000
glStrictBinding: true
glStrictBindingFollowsDriver: true
glCoreProfile: false
glPreferBufferSwap: 97
glPlatformInterface: 1
windowsBlockCompositing: false

Screen Edges
============
desktopSwitching: false
desktopSwitchingMovingClients: false
cursorPushBackDistance: 1x1
timeThreshold: 150
reActivateThreshold: 350
actionTopLeft: 0
actionTop: 0
actionTopRight: 0
actionRight: 0
actionBottomRight: 0
actionBottom: 0
actionBottomLeft: 0
actionLeft: 0

Screens
=======
Multi-Head: no
Active screen follows mouse: no
Number of Screens: 1

Screen 0:
---------
Name: eDP1
Geometry: 0,0,1920x1080
Scale: 1
Refresh Rate: 60.049


Compositing
===========
Compositing is not active
Comment 8 Nathaniel Beaver 2020-07-11 19:20:39 UTC
Link to forum post from 2020-04-04:

https://www.kubuntuforums.net/showthread.php/76643-debugging-advice-for-infrequent-hangs-in-kwin-plasmashell
Comment 9 Vlad Zahorodnii 2023-01-18 13:14:57 UTC
Is it still an issue?
Comment 10 Bug Janitor Service 2023-02-02 05:01:36 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 11 Bug Janitor Service 2023-02-17 03:49:03 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!