SUMMARY Shortcuts that use Shift and numbers (for example, Meta+!/Meta+Shift+1) are misrecorded by Global Shortcuts, causing them to not work. STEPS TO REPRODUCE 1. Open System Settings 2. Click on Shortcuts > Global Shortcuts 3. Select any application or service (for example, KWin) 4. Assign a custom shortcut that uses both Shift and a number to any action (for example, assign Meta+!/Meta+Shift+1 to the "Maximize Window" action) 5. Click Apply 2. Press Meta+!/Meta+Shift+1 on the keyboard to perform the action OBSERVED RESULT Nothing happens EXPECTED RESULT The action should be performed ADDITIONAL INFORMATION The new Global Shortcuts KCM is recording inputs such as "Meta+Shift+1" as "Meta+Shift+!", which causes them not to be activated by KGlobalAccel, which is expecting inputs such as "Meta+!". I have verified this by manually editing the ~/.config/kglobalshortcutsrc file and removing the Shift modifier from the shortcuts created on the Global Shortcuts KCM. After restarting the session, the shortcuts worked. I also downloaded Kubuntu 18.04.4 to see if this issue was present in the old Global Shortcuts KCM. This version of the KCM recorded the "Meta+Shift+1" input as "Meta+!", and activating this shortcut performed the action without problems. SOFTWARE/OS VERSIONS Linux distribution: Arch Linux KDE Plasma Version: 5.19.2 KDE Frameworks Version: 5.71.0 Qt Version: 5.15.0
*** This bug has been marked as a duplicate of bug 423305 ***