Bug 423570 - GoPro Hero 8 Black H.264 + HEVC files will not import into project
Summary: GoPro Hero 8 Black H.264 + HEVC files will not import into project
Status: RESOLVED FIXED
Alias: None
Product: kdenlive
Classification: Applications
Component: Video Display & Export (show other bugs)
Version: 20.04.1
Platform: Manjaro Linux
: NOR major
Target Milestone: ---
Assignee: Jean-Baptiste Mardelle
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-06-27 07:29 UTC by Ray Ambrosi
Modified: 2021-03-12 15:35 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
fritzibaby: timeline_corruption+


Attachments
Kdenlive cannot import GoPro Hero 8 Black H.264 + HEVC files (181.23 KB, image/jpeg)
2020-06-27 07:29 UTC, Ray Ambrosi
Details

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Description Ray Ambrosi 2020-06-27 07:29:01 UTC
Created attachment 129715 [details]
Kdenlive cannot import GoPro Hero 8 Black H.264 + HEVC files

SUMMARY


STEPS TO REPRODUCE
1. Drag GoPro Hero 8 Black H.264 + HEVC files into project bin.
2. Note the white box in the bin. 
3. Try to play or drag onto timeline


OBSERVED RESULT
The file will not play nor can it be dragged onto timeline.

EXPECTED RESULT
Once dragged into the bin, the file should play in the viewer and allow editing in the timeline.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 5.18.5
KDE Frameworks Version: 5.7.0
Qt Version: 1.15.0

ADDITIONAL INFORMATION
Manjaro kernel version 5.4.44-1-MANJARO
Memory 31.3 GiB RAM
Comment 1 Ray Ambrosi 2020-06-27 07:30:19 UTC
Kdenlive cannot import GoPro Hero 8 Black H.264 + HEVC files
Comment 2 emohr 2020-06-28 18:11:45 UTC
This is a bug in MLT. Please try with AppImage 19.12.3 to see if it's happened there as well.
Comment 3 Julius Künzel 2021-02-25 17:18:49 UTC
Can you please update to the latest version (https://kdenlive.org/en/download/) and report here whether this is still happening?

If this still: occurs please try to disable proxies. Can you provide a (short) example clip to test?
Comment 4 Bug Janitor Service 2021-03-12 04:33:37 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Ray Ambrosi 2021-03-12 14:42:55 UTC
After updating to the latest version, the problem was resolved. 
GoPro 8 clips now can easily be used in Kdenlive
Comment 6 emohr 2021-03-12 15:35:35 UTC
Thank you for the feedback and contribution. Glad to hear it works.