Bug 422501 - Krita didn't save 9 hours of work, even after pressing save every 10 minutes. Auto save file was the same as the saved file.
Summary: Krita didn't save 9 hours of work, even after pressing save every 10 minutes....
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Animation (other bugs)
Version First Reported In: 4.2.9
Platform: Other macOS
: NOR major
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-06-05 20:57 UTC by Chrissie
Modified: 2020-07-08 04:33 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


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Description Chrissie 2020-06-05 20:57:32 UTC
SUMMARY

Krita didn't save 9 hours of work, even after pressing save every 10 minutes. Auto save file was the same as the saved file. Nowhere to be found.

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Tiar 2020-06-08 09:57:22 UTC
Hi, sorry to turn you around like that but it's not really a good place to get user support for missing files/content. It's better to ask on krita-artists.org, which is a user-friendly, user-oriented forum, and it has a Support And Advice section for questions like this where other users or developers can help out. This website is more development-oriented, like a list of tasks for developers to do.

It's sometimes difficult to distinguish between a user support issue like this and a Krita bug since they are both "issues with Krita", so to speak. Generally we always recommend going to the user support forum if someone is not sure what is the difference, because if there is a bug, supporters will tell you to report it here and say what information to add etc.

Also krita-artists.org is a very nice place anyway, lots of good artworks ;)

When asking for support in this situation, please say the name of the file and add the content of Help -> Show Krita log for bug reports.
Comment 2 Bug Janitor Service 2020-06-23 04:33:08 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2020-07-08 04:33:11 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!