Bug 420668 - Krita crashes randomly when increasing the brush size to near maximum, or trying to save a file
Summary: Krita crashes randomly when increasing the brush size to near maximum, or try...
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Usability (show other bugs)
Version: 4.2.9
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-04-27 14:57 UTC by angelvjohn
Modified: 2020-05-27 04:33 UTC (History)
1 user (show)

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Description angelvjohn 2020-04-27 14:57:59 UTC
SUMMARY
Krita crashes so often even autosave doesn't save my progress. It mostly does this when I use large brush sizes or try to save a file. I can't get anything done. I don't know whether this is a problem with my computer, or just Krita. It doesn't usually do this with other apps. The whole screen sometimes goes blank except for the cursor, and I have to turn off my computer via switch to restart it. Other times the app just automatically shuts down.

STEPS TO REPRODUCE
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OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 vanyossi 2020-04-27 16:34:29 UTC
Hi! The constant crashes is not normal at all. could you share the information displayed under menu . Help -> Show system information for bug reports and also Help -> Show krita log for bug reports ??
Comment 2 Bug Janitor Service 2020-05-12 04:33:17 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2020-05-27 04:33:19 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!