Bug 420535 - after blocking the computer, it hangs in an attempt to log in after such an action as "switch user"
Summary: after blocking the computer, it hangs in an attempt to log in after such an a...
Status: RESOLVED UPSTREAM
Alias: None
Product: kscreenlocker
Classification: Plasma
Component: general (show other bugs)
Version: unspecified
Platform: openSUSE Linux
: NOR normal
Target Milestone: ---
Assignee: Plasma Bugs List
URL: https://github.com/sddm/sddm/issues/1609
Keywords:
Depends on:
Blocks:
 
Reported: 2020-04-25 00:56 UTC by Dmitry
Modified: 2022-11-28 23:30 UTC (History)
5 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description Dmitry 2020-04-25 00:56:06 UTC
SUMMARY


STEPS TO REPRODUCE
1. I press "Meta + L" to lock the screen
2. I click "Switch user"
3. Then I try to unlock the screen, enter the password, press Enter

OBSERVED RESULT

Regardless of how many users in the system, one or several, can’t log in, the system freezes, only Reset saves

EXPECTED RESULT

The idea is to log in to the system

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 5.18.4 (openSUSE Tumbleweed)
(available in About System)
KDE Plasma Version: 5.18.4
KDE Frameworks Version: 5.69.0
Qt Version: 5.14.1

ADDITIONAL INFORMATION
Comment 1 EddieB 2020-05-21 00:06:39 UTC
I think I have the same issue on 4 day old install of Kubuntu 20.04.  

STEPS TO REPRODUCE
1) Log in to User1.
2) Click "Switch User" on application menu / leave.
3) Type password for User1 and hit Enter. (Switching to a different user works fine)

OBSERVED RESULT
Stays on the Breeze "Splash Screen" forever.  If I type ctrl-alt-F1 I get a crash report for Akonadi Server.  I can log into TTY6 and type "systemctl restart sddm" and get a login screen that works as expected to log me into User1. 

EXPECTED RESULT
I expected to be able to log back into User1 without having to login to User2 first. 


SOFTWARE/OS VERSIONS
KDE Plasma 5.18.4
KDE Frameworks 5.68.0
Qt 5.12.8 (built against 5.12.8)
Kernel 5.4.0-31-generic


ADDITIONAL INFORMATION
Due to this issue my PC sent several crash reports between yesterday and today.  Let me know if I need to send a separate bug report. 

I will be deleting this partition tonight and will do fresh installs of Ubuntu Studio 20.04 and Kubuntu 20.04 in separate partitions for testing.  My production partition is running Ubuntu Studio 19.10, but I am hoping to get Kubuntu/Plasma working reliably in order to switch to it.
Comment 2 EddieB 2020-05-21 02:34:09 UTC
Additional info: 

I installed LightDM and XFCE4 on my Kubuntu to test "Switch User" functionality.  

LightDM/Plasma works as expected.
LightDM/XFCE works as expected. 
SDDM/XFCE works as expected.
SDDM/Plasma still has same wrong results as I explained earlier. 

Now time for full re-install.
Comment 3 EddieB 2020-05-23 18:03:35 UTC
I didn't get a chance to re-install kubuntu on my desktop pc, but I did install it on my laptop (Toshiba Qosmio x505) and it has the same issue, except it doesn't recover as well after restarting sddm (probably because it uses old Nvidia 340 driver).  My PC also uses Nvidia, but v440 driver.
Comment 4 Krazzze 2020-07-01 22:57:40 UTC
Same issue on following configuration:

Operating System: Manjaro Linux 
KDE Plasma Version: 5.18.5
KDE Frameworks Version: 5.70.0
Qt Version: 5.15.0
Kernel Version: 5.7.0-3-MANJARO

Steps to reproduce:
1. Switch User
2. Try to login as same user
3. After entering password, KDE loader freezes midway

OR

1. "Meta + L" to lock the screen
2. Click "Switch user"
3. After entering password for the same user, KDE loader freezes midway

Restarting sddm fixes the 1st issue but couldn't find any way around for the second issue (except reboot).
Comment 5 EddieB 2020-08-22 23:17:47 UTC
I tried KDE Neon 20.04 and did NOT have this issue.  All 5 machines (2 PC's and 3 laptops) that I have Kubuntu 20.04 on still have this issue and they are not all NVidia graphics.  What forum should I report this bug to?  Or should I just erase Kubuntu and install Neon on everything?
Comment 6 Nate Graham 2022-11-04 20:59:20 UTC
Thank you for reporting this issue in KDE software. As it has been a while since it was reported, can we please ask you to see if you can reproduce the issue with a recent software version? Like Plasma 5.25, or ideally 5.26?

If you can reproduce the issue, please change the status to "CONFIRMED" when replying. Thank you!
Comment 7 Dmitry 2022-11-05 03:37:34 UTC
I can confirm that today the situation is still the same, I'm using Plasma 5.26.2 on openSUSE Tumbleweed...
Comment 8 Nate Graham 2022-11-07 18:31:17 UTC
Ok, thanks.

Since this behavior is provided by SDDM, it's not a KDE issue, and I would encourage you submit a bug report about it at https://github.com/sddm/sddm/issues.
Comment 9 Dmitry 2022-11-08 03:42:37 UTC
One person has the same problem

https://bugs.kde.org/show_bug.cgi?id=426194

and he has already filed a bug report

https://github.com/sddm/sddm/issues/1609
Comment 10 Bug Janitor Service 2022-11-23 05:15:46 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 11 Nate Graham 2022-11-28 23:30:08 UTC
Oh good, thanks!