The arrow cursor turns into a looking glass and doesn't change back. It cannot draw.
A looking glass? Could please attach a screenshot showing the entire Krita window and the menubar?
Created attachment 127429 [details] attachment-16515-0.html This is odd. It doesn’t show on the screenshot. It does show on the screen, though. Hälsningar, Jonas > 10 apr. 2020 kl. 16:56 skrev Boudewijn Rempt <bugzilla_noreply@kde.org>: > > https://bugs.kde.org/show_bug.cgi?id=419921 > > Boudewijn Rempt <boud@valdyas.org> changed: > > What |Removed |Added > ---------------------------------------------------------------------------- > CC| |boud@valdyas.org > > --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> --- > A looking glass? Could please attach a screenshot showing the entire Krita > window and the menubar? > > -- > You are receiving this mail because: > You reported the bug.
Created attachment 127430 [details] Skärmavbild 2020-04-10 kl. 17.07.11.png
The tool you've got selected is not the painting tool, but the vector shape manipulation tool, is that the problem?
Yes, I get that. I can’t change it, and it can’t make a line. Hälsningar, Jonas > 10 apr. 2020 kl. 17:32 skrev Boudewijn Rempt <bugzilla_noreply@kde.org>: > > https://bugs.kde.org/show_bug.cgi?id=419921 > > --- Comment #4 from Boudewijn Rempt <boud@valdyas.org> --- > The tool you've got selected is not the painting tool, but the vector shape > manipulation tool, is that the problem? > > -- > You are receiving this mail because: > You reported the bug.
That's so weird... Could you please try to reset Krita's settings? See https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration -- close Krita first and then restart it.
Hey, did you try resetting your configuration? I use Krita on mac and its been a long time since cursor glitched. What steps you do to make the cursor change into a looking glass? is a gesture, or using the zoom tool, maybe a shortcut. When the cursor is stuck is it only the cursor shape that is different, meaning, you can paint but the cursor is wrong, or the application menus lock and you can't press anything?
Created attachment 127790 [details] attachment-5231-0.html Hi again. I am, sorry to say, not very good with computers, so I wasn’t able to reset the configuration. What happens is: I work with a project a while, and without warning the cursor changes to a looking glass. It still moves, and I can pull down menus, but it can’t draw, change tools, or fill up spaces. It can’t choose anything. Since the menus respond, I can end the program and start up again. The file is still there, and opens at the last saved place. It works but it takes a little extra time, and kind of annoying. Also, when I take a screenshot the cursor doesn’t show. That could maybe suggest that the problem is the computer itself, but this problem never occurs in other programs. Otherwise it’s a great software. Hälsningar, Jonas > 22 apr. 2020 kl. 22:04 skrev vanyossi <bugzilla_noreply@kde.org>: > > https://bugs.kde.org/show_bug.cgi?id=419921 > > vanyossi <ghevan@gmail.com> changed: > > What |Removed |Added > ---------------------------------------------------------------------------- > CC| |ghevan@gmail.com > Status|REPORTED |NEEDSINFO > Resolution|--- |WAITINGFORINFO > > --- Comment #7 from vanyossi <ghevan@gmail.com> --- > Hey, did you try resetting your configuration? I use Krita on mac and its been > a long time since cursor glitched. > > What steps you do to make the cursor change into a looking glass? is a gesture, > or using the zoom tool, maybe a shortcut. > When the cursor is stuck is it only the cursor shape that is different, > meaning, you can paint but the cursor is wrong, or the application menus lock > and you can't press anything? > > -- > You are receiving this mail because: > You reported the bug.
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information.
*** Bug 419794 has been marked as a duplicate of this bug. ***
It was indeed possible to get the cursor stuck on certain actions using the pop up palette in the past. That particular case was fixed, however do try to remember if you used a particular menu, action or filter. I've been using krita and I don't get any problem with the cursor, perhaps my way of using krita is not triggering the defect. I need some more information from you. In krita go to Help menu -> Show Krita log for bug reports. Could you paste the contents that manu displays?
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!
Hi again. The problem is still there. I've reinstalled it, and it's still there. I guess it must have something to do with my hardware.
So the problem is that you cannot select any tool in the toolbox other than the vector object manipulation tool?
First make sure you are using Krita latest version, that is to this date 4.3.0 There was a bug exactly as you describe before and it probably was in 4.2.9, but I dont remember. Please also write down what where you doing when that happends. Were you switching applications? unsing a popup window? adjusting layers. be specifyc. Finally attach the contents of Help-> show system information for bug reports