Created attachment 127087 [details] An image clearly showing the issue SUMMARY When selecting a canvas to use for painting, the screen area disappears where the canvas is meant to show. The rest of the screen is ok except that part of the screen. STEPS TO REPRODUCE 1. Open Krita 2. Select a canvas from the options provided. 3. Wait for the canvas to show on the screen. OBSERVED RESULT The section on of screen where the canvas is meant to be disappears EXPECTED RESULT To see the canvas ready to pain on with the dark background. SOFTWARE/OS VERSIONS Windows: 7 32bit ADDITIONAL INFORMATION Under Component, i'm just guessing i selected the correct one in this bug report!
Go to Settings -> Configure Krita -> Display -> Canvas Acceleration and there set the Renderer from OpenGL to Angle (or vice versa). Then restart Krita. Does that help?
That might not be possible on 32 bits Windows 7 -- I'm not sure whether there's the right version of directx for Windows 7 to make Angle work. Btw, note that we no longer support Windows 7, the minimum we support in Windows 8.1 (and even that gets trickier all the time).
Created attachment 127088 [details] attachment-21002-0.html I gave that a try and also the filtering options and got it to work. It does, however, cause some slight lagging so I've decided sadly to revert back to the older version. Thank you anyway for your help and time. Wayne. ________________________________ From: Boudewijn Rempt <bugzilla_noreply@kde.org> Sent: 29 March 2020 14:21 To: wolf-eyes08@hotmail.com <wolf-eyes08@hotmail.com> Subject: [krita] [Bug 419379] Issues with screen dissapering when i load a new canvas. https://bugs.kde.org/show_bug.cgi?id=419379 Boudewijn Rempt <boud@valdyas.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |boud@valdyas.org --- Comment #2 from Boudewijn Rempt <boud@valdyas.org> --- That might not be possible on 32 bits Windows 7 -- I'm not sure whether there's the right version of directx for Windows 7 to make Angle work. Btw, note that we no longer support Windows 7, the minimum we support in Windows 8.1 (and even that gets trickier all the time). -- You are receiving this mail because: You reported the bug.
Which version did you use before?
Created attachment 127090 [details] attachment-21599-0.html Version 4.2.8 which I believe is the version before this current release? Get Outlook for Android<https://aka.ms/ghei36> ________________________________ From: Boudewijn Rempt <bugzilla_noreply@kde.org> Sent: Sunday, March 29, 2020 3:02:46 PM To: wolf-eyes08@hotmail.com <wolf-eyes08@hotmail.com> Subject: [krita] [Bug 419379] Issues with screen dissapering when i load a new canvas. https://bugs.kde.org/show_bug.cgi?id=419379 --- Comment #4 from Boudewijn Rempt <boud@valdyas.org> --- Which version did you use before? -- You are receiving this mail because: You reported the bug.
That's curious, because there were no changes to the opengl canvas that I know of between 4.2.8 and 4.2.9...
Created attachment 127091 [details] attachment-22895-0.html It does seem odd. Get Outlook for Android<https://aka.ms/ghei36> ________________________________ From: Boudewijn Rempt <bugzilla_noreply@kde.org> Sent: Sunday, March 29, 2020 3:56:55 PM To: wolf-eyes08@hotmail.com <wolf-eyes08@hotmail.com> Subject: [krita] [Bug 419379] Issues with screen dissapering when i load a new canvas. https://bugs.kde.org/show_bug.cgi?id=419379 --- Comment #6 from Boudewijn Rempt <boud@valdyas.org> --- That's curious, because there were no changes to the opengl canvas that I know of between 4.2.8 and 4.2.9... -- You are receiving this mail because: You reported the bug.
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information.
Created attachment 127100 [details] attachment-5612-0.html I will do so in future, I just need to learn the correct way to do so. Thank you for your help and time. Get Outlook for Android<https://aka.ms/ghei36> ________________________________ From: Bug Janitor Service <bugzilla_noreply@kde.org> Sent: Monday, March 30, 2020 5:33:12 AM To: wolf-eyes08@hotmail.com <wolf-eyes08@hotmail.com> Subject: [krita] [Bug 419379] Issues with screen dissapering when i load a new canvas. https://bugs.kde.org/show_bug.cgi?id=419379 Bug Janitor Service <bug-janitor@kde.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDSINFO |REPORTED Resolution|WAITINGFORINFO |--- --- Comment #8 from Bug Janitor Service <bug-janitor@kde.org> --- Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information. -- You are receiving this mail because: You reported the bug.