Bug 419231 - plasmashell freezes every hour or so, requiring a restart
Summary: plasmashell freezes every hour or so, requiring a restart
Status: RESOLVED WORKSFORME
Alias: None
Product: plasmashell
Classification: Plasma
Component: generic-performance (show other bugs)
Version: 5.18.3
Platform: Manjaro Linux
: NOR normal
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-03-25 15:07 UTC by Andrew Morgan
Modified: 2023-10-19 03:46 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
plasmashell log (88.75 KB, text/x-log)
2020-03-25 15:07 UTC, Andrew Morgan
Details
plasmashell.log - freeze not ending in libkcups :) (15.01 KB, text/x-log)
2020-03-25 16:12 UTC, Andrew Morgan
Details
a backtrace of plasmashell (2.44 KB, text/plain)
2020-03-25 16:18 UTC, Andrew Morgan
Details
Frozen plasmashell stacktrace (NixOS) (2.99 KB, text/plain)
2020-07-08 16:23 UTC, jeremy
Details

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Description Andrew Morgan 2020-03-25 15:07:40 UTC
Created attachment 127004 [details]
plasmashell log

SUMMARY

I'm currently running Plasma in a non-standard setup, though I believe it should still function in this setup. I'm running KDE Plasma with i3wm as the window manager instead of Kwin.

`plasmashell` will freeze, resulting in a non-changing, non-interactive bar, until I kill the process and run `plasmashell` again manually.

Nothing in particular other than time seems to elicit this behaviour.

STEPS TO REPRODUCE
1. Leave plasmashell running
2. Wait until it freezes

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 5.18.3
(available in About System)
KDE Plasma Version: 5.18.3
KDE Frameworks Version: 5.68.0
Qt Version: 5.14.1

ADDITIONAL INFORMATION

I've attached a log of multiple instances of plasmashell output before it freezes. Every freeze seems to be prefaced with the line:

libkcups: Renew-Subscription last error: 0 successful-ok

Leading me to believe libkcups may be the culprit here, though I'm not sure how to investigate further.
Comment 1 David Edmundson 2020-03-25 15:10:55 UTC
I doubt it's cups related from the log.

Define frozen. Can you right click on the desktop?

If it is frozen, I need a backtrace.

sudo gdb --pid `pidof plasmashell` 

then type "bt" when it loads.
Comment 2 Andrew Morgan 2020-03-25 16:12:58 UTC
Created attachment 127008 [details]
plasmashell.log - freeze not ending in libkcups :)

Turns out libkcups was a red herring
Comment 3 Andrew Morgan 2020-03-25 16:18:00 UTC
Created attachment 127009 [details]
a backtrace of plasmashell
Comment 4 Andrew Morgan 2020-03-25 16:19:00 UTC
(In reply to David Edmundson from comment #1)
> I doubt it's cups related from the log.
> 
> Define frozen. Can you right click on the desktop?
> 
> If it is frozen, I need a backtrace.
> 
> sudo gdb --pid `pidof plasmashell` 
> 
> then type "bt" when it loads.

Frozen as in... right clicking on the plasma bar doesn't do anything, all of my widgets (like CPU monitor, memory monitor, upload/download speed) have stopped changing. The time isn't changing either.

I've attached the backtrace. Thank you for your prompt response :)
Comment 5 Bug Janitor Service 2020-04-09 04:33:11 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Andrew Morgan 2020-04-09 10:25:01 UTC
Ah, didn't know I had to do that.
Comment 7 jeremy 2020-07-08 16:22:19 UTC
I'm having the same issue on NixOS, and looking at the stacktrace it seems to be the same as Andrew's. I'm attaching my stacktrace since NixOS basically pins all the dependency versions and as a result they show up in the paths of the shared libraries loaded. Might be helpful.
Comment 8 jeremy 2020-07-08 16:23:52 UTC
Created attachment 129979 [details]
Frozen plasmashell stacktrace (NixOS)
Comment 9 Nate Graham 2023-09-19 20:21:28 UTC
Hello and thank you again for the bug report! Unfortunately we were not able to address it yet, nor even manage to reproduce the issue ourselves. Can we ask you to please check if this issue is still happening with Plasma 5.27?

If it is, please change the status to REPORTED. Thanks a lot!
Comment 10 Bug Janitor Service 2023-10-04 03:46:39 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 11 Bug Janitor Service 2023-10-19 03:46:02 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!