Bug 419161 - I have Krita 3.1.3, whenever I try to make a new project, the program starts crashing.
Summary: I have Krita 3.1.3, whenever I try to make a new project, the program starts ...
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: General (other bugs)
Version First Reported In: unspecified
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-03-23 21:55 UTC by Unknown
Modified: 2020-04-22 04:33 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


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Description Unknown 2020-03-23 21:55:45 UTC
SUMMARY
The program keeps crashing whenever I try to make a new project or when I open a project. 
I have Krita 3.1.3.

OBSERVED RESULT
The program keeps crashing

EXPECTED RESULT
Obviously, I don't want my program to crash so I can draw.

SOFTWARE/OS VERSIONS
Windows: 8.1 OS 
Linux/KDE Plasma:  
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version:
Comment 1 Tiar 2020-03-23 22:06:11 UTC
Please try Krita 4.2.9 beta version: https://krita.org/en/item/krita-4-2-9-beta-released/ (it's beta, but tested for two weeks already and seems to be really stable,, more stable than previous release). Krita 3.1.3 is very old and Krita overall changed so much that trying to fix any issue to 3.1.3 is not a good idea. This crash is probably long gone :)

But if it still crashes, please reset your configuration: https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration (pay close attention to make sure you remove both "kritarc" and "kritadisplayrc").
Comment 2 Bug Janitor Service 2020-04-07 04:33:14 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2020-04-22 04:33:16 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!