Bug 419088 - "Error: cannot open the file" when I try to add a title clip.
Summary: "Error: cannot open the file" when I try to add a title clip.
Status: RESOLVED WORKSFORME
Alias: None
Product: kdenlive
Classification: Applications
Component: Video Effects & Transitions (show other bugs)
Version: 19.12.3
Platform: Arch Linux Linux
: NOR normal
Target Milestone: ---
Assignee: Vincent PINON
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-03-22 00:23 UTC by Pablo
Modified: 2020-04-21 04:33 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:
fritzibaby: timeline_corruption+


Attachments
attachment-19287-0.html (1.96 KB, text/html)
2020-03-22 17:51 UTC, Pablo
Details

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Description Pablo 2020-03-22 00:23:14 UTC
SUMMARY
"Error: cannot open the file" when I try to add a title clip.

STEPS TO REPRODUCE
1. Add clip
2. Add title clip
3. "Cannot open the file"

OBSERVED RESULT
"Error: cannot open the file"

EXPECTED RESULT
I wanted to add a title clip, I can't

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Arch Linux, Plasma 5.18.3
(available in About System)
KDE Plasma Version: 5.18.3
KDE Frameworks Version: 5.68.0
Qt Version: 5.14.1

ADDITIONAL INFORMATION
Comment 1 emohr 2020-03-22 17:44:25 UTC
This is a typical packaging issue. Please try with the current Kdenlive AppImage version 19.12.3 to see if there are any packaging issues https://files.kde.org/kdenlive/release/ 

If the problem/issue doesn't occur when using the AppImage, then it's your configuration or packaging.
Comment 2 Pablo 2020-03-22 17:51:15 UTC
Created attachment 126952 [details]
attachment-19287-0.html

And how can I fix it? It worked and I don't know why, but stopped working.
I tried to uninstall and install again, but the error continues to appear.

El dom., 22 mar. 2020 18:44, emohr <bugzilla_noreply@kde.org> escribió:

> https://bugs.kde.org/show_bug.cgi?id=419088
>
> emohr <fritzibaby@gmx.net> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>          Resolution|---                         |WAITINGFORINFO
>               Flags|                            |timeline_corruption+
>              Status|REPORTED                    |NEEDSINFO
>                  CC|                            |fritzibaby@gmx.net
>
> --- Comment #1 from emohr <fritzibaby@gmx.net> ---
> This is a typical packaging issue. Please try with the current Kdenlive
> AppImage version 19.12.3 to see if there are any packaging issues
> https://files.kde.org/kdenlive/release/
>
> If the problem/issue doesn't occur when using the AppImage, then it's your
> configuration or packaging.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Bug Janitor Service 2020-04-06 04:33:12 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2020-04-21 04:33:12 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!