Application: ark (18.12.3) Qt Version: 5.9.7 Frameworks Version: 5.55.0 Operating System: Linux 4.12.14-lp151.28.36-default x86_64 Distribution: "openSUSE Leap 15.1" -- Information about the crash: - What I was doing when the application crashed: Opened pptx to play media, crashed 3 times when I closed child window, almost but not everytime. The crash can be reproduced sometimes. -- Backtrace: Application: Ark (ark), signal: Segmentation fault Using host libthread_db library "/lib64/libthread_db.so.1". [Current thread is 1 (Thread 0x7f05be861d80 (LWP 9959))] Thread 3 (Thread 0x7f05a0afe700 (LWP 9963)): #0 0x00007f05b6c688ad in pthread_cond_wait@@GLIBC_2.3.2 () at /lib64/libpthread.so.0 #1 0x00007f05a17a49ab in () at /usr/lib64/dri/i965_dri.so #2 0x00007f05a17a46b7 in () at /usr/lib64/dri/i965_dri.so #3 0x00007f05b6c62569 in start_thread () at /lib64/libpthread.so.0 #4 0x00007f05ba91a9ef in clone () at /lib64/libc.so.6 Thread 2 (Thread 0x7f05a3bb6700 (LWP 9961)): #0 0x00007f05ba91019b in poll () at /lib64/libc.so.6 #1 0x00007f05b4ec91a9 in () at /usr/lib64/libglib-2.0.so.0 #2 0x00007f05b4ec92bc in g_main_context_iteration () at /usr/lib64/libglib-2.0.so.0 #3 0x00007f05bb2557fb in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () at /usr/lib64/libQt5Core.so.5 #4 0x00007f05bb1fa79a in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () at /usr/lib64/libQt5Core.so.5 #5 0x00007f05bb018d4a in QThread::exec() () at /usr/lib64/libQt5Core.so.5 #6 0x00007f05b8b399e5 in () at /usr/lib64/libQt5DBus.so.5 #7 0x00007f05bb01dc8d in () at /usr/lib64/libQt5Core.so.5 #8 0x00007f05b6c62569 in start_thread () at /lib64/libpthread.so.0 #9 0x00007f05ba91a9ef in clone () at /lib64/libc.so.6 Thread 1 (Thread 0x7f05be861d80 (LWP 9959)): [KCrash Handler] #6 0x00007f05bb140e0b in QUrl::QUrl(QUrl const&) () at /usr/lib64/libQt5Core.so.5 #7 0x00007f058bba8880 in Phonon::MediaSource::url() const () at /usr/lib64/libphonon4qt5.so.4 #8 0x00007f058bdee86d in () at /usr/lib64/qt5/plugins/dragonpart.so #9 0x00007f058bdef4e3 in () at /usr/lib64/qt5/plugins/dragonpart.so #10 0x00007f058bdf4742 in () at /usr/lib64/qt5/plugins/dragonpart.so #11 0x00007f058bdf5904 in () at /usr/lib64/qt5/plugins/dragonpart.so #12 0x00007f058bdf775b in () at /usr/lib64/qt5/plugins/dragonpart.so #13 0x00007f0599bdf930 in () at /usr/lib64/qt5/plugins/arkpart.so #14 0x00007f0599bdf9f9 in () at /usr/lib64/qt5/plugins/arkpart.so #15 0x00007f05bb22bf50 in QObject::event(QEvent*) () at /usr/lib64/libQt5Core.so.5 #16 0x00007f05bbfe429b in QWidget::event(QEvent*) () at /usr/lib64/libQt5Widgets.so.5 #17 0x00007f05bc0f756b in QMainWindow::event(QEvent*) () at /usr/lib64/libQt5Widgets.so.5 #18 0x00007f05bd6289a1 in KMainWindow::event(QEvent*) () at /usr/lib64/libKF5XmlGui.so.5 #19 0x00007f05bd66e4c5 in KXmlGuiWindow::event(QEvent*) () at /usr/lib64/libKF5XmlGui.so.5 #20 0x00007f05bbfa53dc in QApplicationPrivate::notify_helper(QObject*, QEvent*) () at /usr/lib64/libQt5Widgets.so.5 #21 0x00007f05bbfacca4 in QApplication::notify(QObject*, QEvent*) () at /usr/lib64/libQt5Widgets.so.5 #22 0x00007f05bb1fc768 in QCoreApplication::notifyInternal2(QObject*, QEvent*) () at /usr/lib64/libQt5Core.so.5 #23 0x00007f05bb1feedd in QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) () at /usr/lib64/libQt5Core.so.5 #24 0x00007f05bb2561b3 in () at /usr/lib64/libQt5Core.so.5 #25 0x00007f05b4ec8e87 in g_main_context_dispatch () at /usr/lib64/libglib-2.0.so.0 #26 0x00007f05b4ec9230 in () at /usr/lib64/libglib-2.0.so.0 #27 0x00007f05b4ec92bc in g_main_context_iteration () at /usr/lib64/libglib-2.0.so.0 #28 0x00007f05bb2557df in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () at /usr/lib64/libQt5Core.so.5 #29 0x00007f05bb1fa79a in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () at /usr/lib64/libQt5Core.so.5 #30 0x00007f05bb203844 in QCoreApplication::exec() () at /usr/lib64/libQt5Core.so.5 #31 0x000056370171f984 in () #32 0x00007f05ba842f8a in __libc_start_main () at /lib64/libc.so.6 #33 0x0000563701720a2a in _start () [Inferior 1 (process 9959) detached] Reported using DrKonqi
Could you please install debug symbols for the dragon player and add an updated backtrace? For more information, please see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
Created attachment 126644 [details] New crash information added by DrKonqi ark (18.12.3) using Qt 5.9.7 - What I was doing when the application crashed: Opened Windows power point to access media (wma), was closing 3 played windows, on closing 2nd Arc crashed. -- Backtrace (Reduced): #6 0x00007f1a34017970 in () #7 0x00007f1a268bd6e5 in () at /usr/lib64/qt5/plugins/dragonpart.so #8 0x00007f1a268be904 in () at /usr/lib64/qt5/plugins/dragonpart.so #9 0x00007f1a268c075b in () at /usr/lib64/qt5/plugins/dragonpart.so #10 0x00007f1a3033c930 in () at /usr/lib64/qt5/plugins/arkpart.so
(In reply to J Wiggins from comment #2) > Created attachment 126644 [details] > New crash information added by DrKonqi > > ark (18.12.3) using Qt 5.9.7 > > - What I was doing when the application crashed: Opened Windows power point > to access media (wma), was closing 3 played windows, on closing 2nd Arc > crashed. > > -- Backtrace (Reduced): > #6 0x00007f1a34017970 in () > #7 0x00007f1a268bd6e5 in () at /usr/lib64/qt5/plugins/dragonpart.so > #8 0x00007f1a268be904 in () at /usr/lib64/qt5/plugins/dragonpart.so > #9 0x00007f1a268c075b in () at /usr/lib64/qt5/plugins/dragonpart.so > #10 0x00007f1a3033c930 in () at /usr/lib64/qt5/plugins/arkpart.so Still no debug symbols, please install them.
I installed debugging for dragonplayer as requested and crashed ark again, and sent the new report. I'm glad to help if I can. Let me know what to do. I'm only a user since 2002 on Suse so I don't know very much. Thanks for your time. This bug isn't hurting my work just slowing it a little. I like Linux and only want to help. Thanks, J On 3/14/20 4:32 AM, Elvis Angelaccio wrote: > https://bugs.kde.org/show_bug.cgi?id=417805 > > Elvis Angelaccio <elvis.angelaccio@kde.org> changed: > > What |Removed |Added > ---------------------------------------------------------------------------- > CC| |elvis.angelaccio@kde.org > > --- Comment #3 from Elvis Angelaccio <elvis.angelaccio@kde.org> --- > (In reply to J Wiggins from comment #2) >> Created attachment 126644 [details] >> New crash information added by DrKonqi >> >> ark (18.12.3) using Qt 5.9.7 >> >> - What I was doing when the application crashed: Opened Windows power point >> to access media (wma), was closing 3 played windows, on closing 2nd Arc >> crashed. >> >> -- Backtrace (Reduced): >> #6 0x00007f1a34017970 in () >> #7 0x00007f1a268bd6e5 in () at /usr/lib64/qt5/plugins/dragonpart.so >> #8 0x00007f1a268be904 in () at /usr/lib64/qt5/plugins/dragonpart.so >> #9 0x00007f1a268c075b in () at /usr/lib64/qt5/plugins/dragonpart.so >> #10 0x00007f1a3033c930 in () at /usr/lib64/qt5/plugins/arkpart.so > Still no debug symbols, please install them. >
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!