Bug 417160 - I have been working on this piece for a couple of hours and the program started lagging, so I saved the file and closed the program. When I tried to open it, it kept saying Krita was not responding. Please just recover my artwork, even if layers are lost.
Summary: I have been working on this piece for a couple of hours and the program start...
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: File formats (other bugs)
Version First Reported In: 4.2.8
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-02-04 19:06 UTC by kaitsspamstuff
Modified: 2020-03-11 04:33 UTC (History)
1 user (show)

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Latest Commit:
Version Fixed In:
Sentry Crash Report:

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Description kaitsspamstuff 2020-02-04 19:06:10 UTC 
SUMMARY
I have been working on this piece for a couple of hours and the program started lagging, so I saved the file and closed the program. When I tried to open it, it kept saying Krita was not responding. Please just recover my artwork, even if layers are lost. I can't figure out how to open a .kra file without opening it on Krita.

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Halla Rempt 2020-02-04 19:07:16 UTC 
Please make available the .kra file so we can actually see what happened? Also, provide the contents of help->system information for bug reports.
Comment 2 kaitsspamstuff 2020-02-04 19:34:21 UTC 
Sorry, it wouldn't let me upload the attachment through the website.

On Tue, Feb 4, 2020 at 2:07 PM Boudewijn Rempt <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=417160
>
> Boudewijn Rempt <boud@valdyas.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |boud@valdyas.org
>            Platform|Windows CE                  |MS Windows
>              Status|REPORTED                    |NEEDSINFO
>          Resolution|---                         |WAITINGFORINFO
>
> --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> ---
> Please make available the .kra file so we can actually see what happened?
> Also,
> provide the contents of help->system information for bug reports.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Bug Janitor Service 2020-02-05 04:33:16 UTC 
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 4 Halla Rempt 2020-02-05 08:55:43 UTC 
Then please make the file available through another medium, because without the file, I cannot do anything for you.
Comment 5 Halla Rempt 2020-02-10 12:56:27 UTC 
Once again, please provide a google driver, dropbox, wetransfer or other download link for the file so I can take a look; without access to the file I cannot help you.
Comment 6 Bug Janitor Service 2020-02-25 04:33:13 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 7 Bug Janitor Service 2020-03-11 04:33:18 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!