Bug 417027 - Digikam does not start
Summary: Digikam does not start
Status: RESOLVED WORKSFORME
Alias: None
Product: digikam
Classification: Applications
Component: Bundle-Windows (show other bugs)
Version: 6.4.0
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-02-01 16:16 UTC by luema
Modified: 2021-05-06 15:09 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In: 7.3.0
Sentry Crash Report:

Attachments
Gestione (229.50 KB, image/jpeg)
2020-02-01 16:32 UTC, luema 		Details
Here is the log file (534 bytes, text/plain)
2020-02-01 19:17 UTC, luema 		Details
View All Add an attachment

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Description luema 2020-02-01 16:16:06 UTC 
SUMMARY


STEPS TO REPRODUCE
1. program installed regularly
2. but it doesn't start.
3. Uninstalled clean registry reinstalled but not working. Not even if started as an administrator

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 10 updated
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 caulier.gilles 2020-02-01 16:19:08 UTC 
There are some pending digikam.exe processes running in background (as defunc) ?

If yes, force to kill these items, and try again...

Gilles Caulier
Comment 2 luema 2020-02-01 16:32:37 UTC 
Created attachment 125593 [details]
Gestione
Comment 3 luema 2020-02-01 16:33:01 UTC 
I do not believe. The problem occurs immediately, at the first installation.
Even after a restart, the program does not start.
O meglòio nothing appears but remains running
Comment 4 Maik Qualmann 2020-02-01 18:27:10 UTC 
Please download DebugView from Microsoft and start it. Now start digiKam. Please post the output that appears in DebugView.

Maik
Comment 5 luema 2020-02-01 19:17:14 UTC 
Created attachment 125600 [details]
Here is the log file
Comment 6 luema 2020-02-01 19:17:45 UTC 
thank you
Comment 7 Maik Qualmann 2020-02-01 19:33:13 UTC 
Hmm, neither of these two messages comes from digiKam. It almost seems as if digiKam is not started at all. Do you have an anti-virus program that prevents the start?

Please try the current digiKam-7.0.0-Beta3 from this location:

https://files.kde.org/digikam/

For a 64-bit system this would be the right setup file:

https://files.kde.org/digikam/digiKam-7.0.0-beta3-20200130T155449-Win64.exe

Maik
Comment 8 caulier.gilles 2020-03-15 15:34:16 UTC 
Luema,

didi you seen the last comment #7 from Maik ?

Gilles Caulier
Comment 9 caulier.gilles 2020-07-30 09:45:10 UTC 
digiKam 7.0.0 stable release is now published:

https://www.digikam.org/news/2020-07-19-7.0.0_release_announcement/

We need a fresh feedback on this file using this version.

Thanks in advance

Gilles Caulier
Comment 10 caulier.gilles 2021-03-30 06:53:43 UTC 
digiKam 7.2.0 official release is published with more than 360 files closed from bugzilla:

https://www.digikam.org/news/2021-03-22-7.2.0_release_announcement/

Can you reproduce the dysfunction with this version ?

Thanks in advance for your feedback

Gilles Caulier
Comment 11 caulier.gilles 2021-05-06 15:09:57 UTC 
Not reproducible with 7.3.0 pre-release installer. Closed