SUMMARY Krita crashes when opening .kra file. Created an animation, saved it and reopened fine. Added another layer and more animation. Played fine but causes Krita to crash when trying to reopen after saving. files are too big to upload here's the links: https://drive.google.com/file/d/1UnXnnLNBqsIdBxLrWQAMNm8q6FeTwoX2/view?usp=sharing https://drive.google.com/file/d/1AaxzljUfzFzsizG-WqWCYfUbNHRrCQpP/view?usp=sharing Similar to bug #327571? STEPS TO REPRODUCE 1. Open working file 2. add animation and save 3. try to reopen file OBSERVED RESULT Krita crashes without any warning when trying to open file EXPECTED RESULT Krita doesn't crash and I can continue work SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION Log Name: Application Source: Application Error Date: 12/20/2019 11:02:26 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-M2CDUSR Description: Faulting application name: krita.exe, version: 0.0.0.0, time stamp: 0x00000000 Faulting module name: libkritaimage.dll, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000001f0674 Faulting process id: 0x1cb4 Faulting application start time: 0x01d5b7573762aeeb Faulting application path: C:\Program Files\Krita (x64)\bin\krita.exe Faulting module path: C:\Program Files\Krita (x64)\bin\libkritaimage.dll Report Id: 748e73dc-f0cb-4d4c-a407-9a09dfa78057 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-12-20T17:02:26.415560400Z" /> <EventRecordID>7746</EventRecordID> <Channel>Application</Channel> <Computer>DESKTOP-M2CDUSR</Computer> <Security /> </System> <EventData> <Data>krita.exe</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>libkritaimage.dll</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>c0000005</Data> <Data>00000000001f0674</Data> <Data>1cb4</Data> <Data>01d5b7573762aeeb</Data> <Data>C:\Program Files\Krita (x64)\bin\krita.exe</Data> <Data>C:\Program Files\Krita (x64)\bin\libkritaimage.dll</Data> <Data>748e73dc-f0cb-4d4c-a407-9a09dfa78057</Data> <Data> </Data> <Data> </Data> </EventData> </Event>
Can you reproduce the crash in 4.3.0 prealpha (master)? Also see if turning off onion-skin on all layers and then saving prevents the crash.
Can you please test whether the crash occurs on Krita Plus version?
Setting to needsinfo.
For the crashing .kra file provided by Josie and for another crashing animation provided by alyrah, here: https://forum.kde.org/viewtopic.php?f=139&t=163686, I can 'repair' them by opening in 4.2.7.1, turning onion skins off and then saving, after which they open ok in 4.2.8. If I then turn on onion skins in 4.2.8 and save, the resulting .kra file will crash krita 4.2.8. Another way to 'repair' them is to delete the Annotations folder in the .kra file as mentioned in https://bugs.kde.org/show_bug.cgi?id=414818 by Mikhail (though I realise that this could never be recommended). Krita Plus and the latest 4.3.0 prealpha do not crash with the original crashing files on Linux and Windows.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!