SUMMARY None of the drop down menus work. FILE, EDIT, TOOLS, LAYOUT, WINDOW, ETC. This includes the stabilization options for brushes i.e. none, basic, etc. I cannot SAVE AS under the FILE button, so my documents cannot be saved any other way than a KRITA document. I have to open my task manager to exit the application because again, FILE drop down does not work. I cannot dock any other tools onto my work space because TOOLS button does not drop down. Nothing drops down. I originally had version 4.2.7.1. I uninstalled it. Reinstalled version 4.2.8. Same issue. I tried using my tablet and pen and I've tried using my mouse. No change. Drop downs work normally on all other applications on my computer. STEPS TO REPRODUCE 1. 2. 3. OBSERVED RESULT EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: 10 macOS: Linux/KDE Plasma: (available in About System)f KDE Plasma Version: KDE Frameworks Version: 4.2.8 Qt Version: ADDITIONAL INFORMATION
I'm not sure what you actually mean, but try resetting krita's configuration: uninstalling and reinstalling doesn't do that. Please remove everything that has krita in the name from %LOCALAPPDATA% and %APPDATA%. Can you then tell me which files and folders you removed and whether it helped?
Created attachment 124347 [details] attachment-17668-0.html Anything you click on that drops down for choices i.e. FILE drops down to SAVE, SAVE AS, EXIT etc, does not work. I am out of town without my computer. I will try that when I get home. Thank youSent from my T-Mobile 4G LTE Device -------- Original message --------From: Boudewijn Rempt <bugzilla_noreply@kde.org> Date: 12/5/19 11:42 AM (GMT-05:00) To: dmyjdesign@gmail.com Subject: [krita] [Bug 414867] drop down menus do not work https://bugs.kde.org/show_bug.cgi?id=414867Boudewijn Rempt <boud@valdyas.org> changed: What |Removed |Added---------------------------------------------------------------------------- CC| |boud@valdyas.org Resolution|--- |WAITINGFORINFO Status|REPORTED |NEEDSINFO--- Comment #1 from Boudewijn Rempt <boud@valdyas.org> ---I'm not sure what you actually mean, but try resetting krita's configuration:uninstalling and reinstalling doesn't do that. Please remove everything thathas krita in the name from %LOCALAPPDATA% and %APPDATA%.Can you then tell me which files and folders you removed and whether it helped?-- You are receiving this mail because:You reported the bug.You are on the CC list for the bug.
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information.
Could you perhaps make a screen recording and attach that to the bug report? I'm really puzzled about what's going on here.
Afaik resetting the configuration should help. (Also comment because of changing status to needsinfo)
Created attachment 124643 [details] attachment-14206-0.html I'm not sure how to make a screen recording. I'm sorry. Sent from my T-Mobile 4G LTE Device -------- Original message --------From: Boudewijn Rempt <bugzilla_noreply@kde.org> Date: 12/7/19 8:20 AM (GMT-05:00) To: dmyjdesign@gmail.com Subject: [krita] [Bug 414867] drop down menus do not work https://bugs.kde.org/show_bug.cgi?id=414867--- Comment #4 from Boudewijn Rempt <boud@valdyas.org> ---Could you perhaps make a screen recording and attach that to the bug report?I'm really puzzled about what's going on here.-- You are receiving this mail because:You reported the bug.You are on the CC list for the bug.
You were also asked to reset your configuration: https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration Please do that and tell us if it helped. Also to do a screen recording: you can either install OBS Studio and record your screen this way, or, even easier, this little app to record your screen as gif: https://www.screentogif.com/
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!