Bug 414564 - Update of bank account data aborted
Summary: Update of bank account data aborted
Status: RESOLVED UPSTREAM
Alias: None
Product: kmymoney
Classification: Applications
Component: onlinebanking (show other bugs)
Version: 4.8.4
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: KMyMoney Devel Mailing List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-11-27 10:08 UTC by Stefan Hohrein
Modified: 2020-01-23 19:11 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Update of bank account data aborted (777.16 KB, application/pdf)
2019-11-27 10:08 UTC, Stefan Hohrein
Details
Special actions section with additional Get Bank info button (10.91 KB, image/png)
2019-11-27 10:44 UTC, Thomas Baumgart
Details
What happens if I press another special action button (535.05 KB, application/pdf)
2019-11-27 17:19 UTC, Stefan Hohrein
Details
zip of aqbanking\*.* to aq.7z (deleted)
2019-11-27 22:31 UTC, Stefan Hohrein
Details

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Description Stefan Hohrein 2019-11-27 10:08:31 UTC
Created attachment 124135 [details]
Update of bank account data aborted

SUMMARY
Update of bank account data aborted even after update to 4.8.4

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Thomas Baumgart 2019-11-27 10:44:48 UTC
Created attachment 124136 [details]
Special actions section with additional Get Bank info button

For the future: please do not open a new bug when something is still not working. Re-open the existing one. Thanks.

Regarding your problem: it seems the required version of AqBanking is not present. One can identify it by an additional button in the "Special actions" section of the user edit dialog.
Comment 2 Stefan Hohrein 2019-11-27 17:12:00 UTC
I can't find a "Bank Info Button". Please see "KM-Meldungen.pdf 3/7", I've attached last time. The other four buttons exist.
Comment 3 Stefan Hohrein 2019-11-27 17:19:22 UTC
Created attachment 124145 [details]
What happens if I press another special action button
Comment 4 Jack 2019-11-27 18:49:47 UTC
Per Thomas' Comment 1 - what version of aqbanking are you using?  I don't use it at all, but the presence of the "Bank Info" button may have only been added in a more recent version than you have installed.
Comment 5 Stefan Hohrein 2019-11-27 22:31:19 UTC
Created attachment 124149 [details]
zip of aqbanking\*.* to aq.7z

zip of aqbanking\*.* to aq.7z
Comment 6 Ben Cooksley 2019-11-28 07:34:21 UTC
The content of attachment 124149 [details] has been deleted for the following reason:

Remove personally sensitive information
Comment 7 Thomas Baumgart 2019-11-28 07:42:47 UTC
You use the following versions:

gwenhywfar: 4.20.1.0
aqhbci: 5.8.0.0beta

This is too old. KMyMoney requires at least 

gwenhywfar >= 4.99.16
aqbanking >= 5.99.32

to function properly with the new PSD2 stuff. aqbanking includes aqhbci btw.
Comment 8 Stefan Hohrein 2019-11-29 21:52:26 UTC
Hallo,
leider scheint in der Windows Version 4.8.4 nichts anderes als:
gwenhywfar: 4.20.1.0
aqhbci: 5.8.0.0beta
enthalten zu sein und da ich kein Ubuntu-User bin, brauche ich wohl ein Komplettpaket > 4.8.4, um an:
gwenhywfar >= 4.99.16
aqbanking >= 5.99.32
ranzukommen.
Comment 9 Stefan Hohrein 2019-12-12 20:12:24 UTC
Hi, is there a plan to create a WIN10 version greater than 4.8.4?
Currently kmymoney doesn't work and is of no use.

Regards
Stefan Hohrein
Comment 10 Ralf Habacker 2019-12-12 21:11:29 UTC
(In reply to Stefan Hohrein from comment #9)
> Hi, is there a plan to create a WIN10 version greater than 4.8.4?
There are unstable version for windows at https://download.kde.org/unstable/kmymoney/ with latest kmymoney, gwenhywfar and aqbanking snapshots. See the folder with the latest date.

> Currently kmymoney doesn't work and is of no use.
That sounds pretty drastic. Does this statement refer to the whole program or just online banking ?
Comment 11 Stefan Hohrein 2019-12-23 21:18:12 UTC
I was not able with this version to read back the last saved data completely. Bank account data was missing.
==> New setup of bank account not successfully (I don't know why)==> no mapping to online banking acoount possible.
I am using mobileTAN and I was never asked for my mobile phone number ==> it can't work.
Comment 12 Thomas Baumgart 2019-12-24 14:38:13 UTC
Do you see a 'Settings/Configure AqBanking...' menu entry in this version? If not, then the required AqBanking version is not packaged with the version you downloaded.
Comment 13 Bug Janitor Service 2020-01-08 04:33:07 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 14 Stefan Hohrein 2020-01-08 10:54:21 UTC
(In reply to Thomas Baumgart from comment #12)
> Do you see a 'Settings/Configure AqBanking...' menu entry in this version?
> If not, then the required AqBanking version is not packaged with the version
> you downloaded.

Yes I can see and open this menue and I can enter a new user till: "Die Systemkennung und Kontenliste werden angefordert". Then I get the following sequence:

11:47:13
Server-Zertifikat abrufen
11:47:13
Verbindung vorbereiten
11:47:13
Mit Server verbinden...
11:47:13
Verwende GnuTLS Default Ciphers.
11:47:13
TLS: SSL-Ciphers ausgehandelt: TLS1.2:ECDHE-RSA-AES-256-GCM:AEAD
11:47:13
Verbunden.
11:47:13
Verbindung beendet.
11:47:13
Got certificate
11:47:13
Retrieving generic bank info (SCA)
11:47:13
HBCI-Aufträge werden ausgeführt
11:47:13
AqHBCI gestartet
11:47:13
Encoding queue
11:47:13
Sending message
11:47:13
Verwende GnuTLS Default Ciphers.
11:47:13
TLS: SSL-Ciphers ausgehandelt: TLS1.2:ECDHE-RSA-AES-256-GCM:AEAD
11:47:13
Message sent
11:47:13
Queue sent
11:47:13
Waiting for response
11:47:13
Error receiving response (404)
11:47:13
AqHBCI abgeschlossen.
11:47:13
Die Aktion wurde durch den Benutzer abgebrochen.
11:47:13
Vorgang abgeschlossen, Sie können das Fenster nun schließen.

My entered data:
Benutzername: Stefan Hohrein
Benutzerkennung: 7.......9    (= VR-NetKey)
Kundennummer:    7.......9    (= VR-NetKey)

I don't understand, why to enter a new bankaccount generally, because all other data where extracted out of the backup.
Comment 15 Thomas Baumgart 2020-01-08 19:16:48 UTC
This dialog and all its logic is under the control of the upstream AqBanking and Gwenhywfar libraries. Do you mind to report this problem at https://www.aquamaniac.de/rdm/projects/aqbanking/wiki/Bugreports ? Please feel free to do it in German if you like and also leave a link to this bug entry. Thanks.
Comment 16 Bug Janitor Service 2020-01-23 04:33:12 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 17 Ralf Habacker 2020-01-23 19:11:20 UTC
Due to my recent experience this requires at least aqbanking version > 6.0.1 and gwenhywfar > 5.1.2.