Bug 412715 - Terminology for double-sided printing option is too technical and confusing
Summary: Terminology for double-sided printing option is too technical and confusing
Status: RESOLVED UPSTREAM
Alias: None
Product: print-manager
Classification: Frameworks and Libraries
Component: general (show other bugs)
Version: 19.08.1
Platform: Neon Linux
: NOR normal
Target Milestone: ---
Assignee: Daniel Nicoletti
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-10-08 00:17 UTC by Michael
Modified: 2019-10-17 19:42 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:


Attachments
print dialog with duplex label (56.08 KB, image/png)
2019-10-08 00:17 UTC, Michael
Details

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Description Michael 2019-10-08 00:17:07 UTC
Created attachment 123082 [details]
print dialog with duplex label

SUMMARY

A friend messaged me saying that he "couldn't print on his new printer from KDE because it didn't have a double-sided option". He said other people in his household noticed a double-sided print option from Windows and MacOS, so it must exist. 

When I checked within KDE, the option is there, but the terminology is confusing to all but technical people.

STEPS TO REPRODUCE
1. Open up Kate, or any KDE program
2. Select File -> Print
3. Click the Options>> button
4. Open the Options tab


OBSERVED RESULT

It has a heading saying "Duplex Printing" instead of more simply and clearly, "Double-sided Printing". The term "duplex" is not well-known among non-technical people. Heck, even I, an engineer have to stop and think what it means. Duplex? Why use such a technical word here?

The print dialog for Inkscape is more clear in this regard. It has a drop-down menu with a label that says, "Two-sided:" and menu items that say, "One Sided", "Long Edge (standard)", and Short Edge (flip)". Easy to understand.


EXPECTED RESULT

Would be more clear to say something like "Two-Sided Printing".

It would also be more informative to have qualifiers after "Long side" and "Short side" like Inkscape does. Like "Long side (standard)" and "Short side (flip)". Because it's not clear what those mean otherwise and which is best to select. Having one indicate that it's "standard" is helpful.


SOFTWARE/OS VERSIONS

Operating System: KDE neon 5.16
KDE Plasma Version: 5.16.5
KDE Frameworks Version: 5.62.0
Qt Version: 5.12.3
Comment 1 Christoph Feck 2019-10-08 00:39:05 UTC
The printing dialog is part of the Qt libraries. Please report this issue directly to Qt developers via https://bugreports.qt.io/
Comment 2 Michael 2019-10-09 06:45:10 UTC
I reported this as suggested and the bug report is:

https://bugreports.qt.io/browse/QTBUG-79100
Comment 3 Michael 2019-10-17 19:42:50 UTC
This is now fixed upstream. We'll have a clearer print dialog.