Bug 412364 - Audio doesn't play (OSX)
Summary: Audio doesn't play (OSX)
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Animation (show other bugs)
Version: 4.2.6
Platform: Other macOS
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-09-26 14:46 UTC by Scott Petrovic
Modified: 2019-10-28 04:33 UTC (History)
2 users (show)

See Also:
Latest Commit:
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Sentry Crash Report:


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Description Scott Petrovic 2019-09-26 14:46:47 UTC
SUMMARY
There was a report that audio doesn't work when playing an animation from the animation docker. Interestingly, the audio appears to be working while scrubbing the timeline for them.

The person was on OSX and Krita version 4.2.6.

Scott tested it on Windows 10 4.2.6 and the audio for the animation worked ok.


STEPS TO REPRODUCE
1. Load an audio file for your animation
2. Press the play button

OBSERVED RESULT
No audio playing

EXPECTED RESULT
Audio plays
Comment 1 vanyossi 2019-09-26 19:33:41 UTC
this is happening on some macOS systems, but I need to know more about those systemsa s in my setup it works ok in 4.2.6, it might be a ill audio file. I tested with mp3 and FLAC and both worked ok.

Do you happen to know more info?
Comment 2 Scott Petrovic 2019-09-26 21:53:20 UTC
They said they were going to come back on later to maybe provide more info. What type of information would be helpful for diagnosing this?
Comment 3 Bug Janitor Service 2019-09-27 04:33:11 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 4 Halla Rempt 2019-09-28 07:48:16 UTC
* Access to the audio file in question
* Exact specs of the mac
* Version of macOS in use
Comment 5 Bug Janitor Service 2019-10-13 04:33:11 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Bug Janitor Service 2019-10-28 04:33:13 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!