Bug 412360 - All items entered are gone
Summary: All items entered are gone
Status: RESOLVED NOT A BUG
Alias: None
Product: skrooge
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Mint (Ubuntu based) Linux
: NOR critical
Target Milestone: 25.1.0
Assignee: Stephane MANKOWSKI
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-09-26 13:28 UTC by Dave
Modified: 2019-10-12 20:10 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Screenshot from 2019-09-30 08-56-36.png (128.41 KB, image/png)
2019-09-30 12:58 UTC, Dave
Details
attachment-18554-0.html (2.68 KB, text/html)
2019-10-06 01:46 UTC, Dave
Details
attachment-26726-0.html (1.71 KB, text/html)
2019-10-06 10:12 UTC, Dave
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attachment-26781-0.html (2.45 KB, text/html)
2019-10-06 10:16 UTC, Dave
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attachment-6743-0.html (3.25 KB, text/html)
2019-10-06 19:38 UTC, Dave
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attachment-16328-0.html (4.08 KB, text/html)
2019-10-09 12:28 UTC, Dave
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attachment-20955-0.html (16.75 KB, text/html)
2019-10-09 15:07 UTC, Dave
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attachment-22030-0.html (2.04 KB, text/html)
2019-10-09 15:44 UTC, Dave
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attachment-22132-0.html (1.48 KB, text/html)
2019-10-09 15:55 UTC, Dave
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attachment-22249-0.html (1.37 KB, text/html)
2019-10-09 15:59 UTC, Dave
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attachment-1308-0.html (3.55 KB, text/html)
2019-10-10 01:01 UTC, Dave
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attachment-31691-0.html (2.16 KB, text/html)
2019-10-10 20:44 UTC, Dave
Details
attachment-30774-0.html (4.28 KB, text/html)
2019-10-12 04:13 UTC, Dave
Details

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Description Dave 2019-09-26 13:28:27 UTC
SUMMARY
Booted up my computer this morning vers. 2.15.0 still , and all my records are gone..the program opened the Skrooge program as if l were a new user..when l went to the ENTER option to see if l could open "Last Used" all it had were dates from last year.what has been happening?

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Stephane MANKOWSKI 2019-09-28 21:34:53 UTC
The skrooge configuration is stored in the file ${HOME}/.config/skroogerc.
Did you change or remove this file ?
Comment 2 Stephane MANKOWSKI 2019-09-28 21:35:24 UTC
Are you able to load your document?
Comment 3 Dave 2019-09-30 12:58:19 UTC
Created attachment 122948 [details]
Screenshot from 2019-09-30 08-56-36.png

 I am thinking my inexperience with the program and with Linux has been the source of all my problems..When looking at my files l do not see the ${HOME}/.config/skroogerc in that order and was wondering ..if l were to remove all of Skrooge program from my computer and reloaded it correctly might not be my solution. If i saved my data to a USB drive would l be able to recover it with a correctly installed program? I will be out of town for a few days so an immediate response is not necessary.Many thanks...l am enjoying the education though l hate to bother you with my mistakes.Dave

    On Saturday, September 28, 2019, 10:34:56 p.m. GMT+1, Stephane MANKOWSKI <bugzilla_noreply@kde.org> wrote:  
 
 https://bugs.kde.org/show_bug.cgi?id=412360

--- Comment #1 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
The skrooge configuration is stored in the file ${HOME}/.config/skroogerc.
Did you change or remove this file ?
Comment 4 Stephane MANKOWSKI 2019-10-02 07:13:39 UTC
Hi,

${HOME}/.config/skroogerc means for you /home/dave/.config/skroogerc

Your screen capture is the directory where the source code of Skrooge is stored.
If you build (make) and install (sudo make install) skrooge. This directory is no more necessary because Skrooge is now installed on your system.

So, now, you just have to launch skrooge and use file/open to open your document. Skrooge documents can be saved where you want (HD, USB drive, ...).
Regards
Comment 5 Dave 2019-10-06 01:46:07 UTC
Created attachment 123043 [details]
attachment-18554-0.html

 I have just set up a Computer for my wife and it is Running a PEPPERMINT vers 10 as an OS. I had installed Skrooge on this computer using the Software Manager and it has loaded Skrooge 2.11.0.It seems to have a few bugs when running..issues with the Dashboard hi lighting text when the cursor is moved across the desktop.I had copied the files from my computer running Linux Mint (Skrooge 2.15.0) onto a memory stick and then tried to open the copied files onto my wifes computer and l was getting a red hi lighted error  message [err-5] pop up and have not been able to open the file.Dave
    On Wednesday, October 2, 2019, 03:13:42 a.m. EDT, Stephane MANKOWSKI <bugzilla_noreply@kde.org> wrote:  
 
 https://bugs.kde.org/show_bug.cgi?id=412360

--- Comment #4 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
Hi,

${HOME}/.config/skroogerc means for you /home/dave/.config/skroogerc

Your screen capture is the directory where the source code of Skrooge is
stored.
If you build (make) and install (sudo make install) skrooge. This directory is
no more necessary because Skrooge is now installed on your system.

So, now, you just have to launch skrooge and use file/open to open your
document. Skrooge documents can be saved where you want (HD, USB drive, ...).
Regards
Comment 6 Stephane MANKOWSKI 2019-10-06 06:53:21 UTC
This is normal, you can not open a document saved with Skrooge 2.15.0 with Skrooge 2.11.0.

My advice: install the same version 2.15.0 on all computers.

Can I close this incident?
Comment 7 Dave 2019-10-06 10:12:58 UTC
Created attachment 123047 [details]
attachment-26726-0.html

So there's no way to update the Skrooge version and maintain my accumulated files?
This is a problem  ...should one update a computer with a newer version you can not transfer any data? This has always been possible with other financial programs (Quicken).
Sent from Yahoo Mail on Android 
 
  On Sun, Oct 6, 2019 at 2:53 AM, Stephane MANKOWSKI<bugzilla_noreply@kde.org> wrote:   https://bugs.kde.org/show_bug.cgi?id=412360

--- Comment #6 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
This is normal, you can not open a document saved with Skrooge 2.15.0 with
Skrooge 2.11.0.

My advice: install the same version 2.15.0 on all computers.

Can I close this incident?
Comment 8 Dave 2019-10-06 10:16:26 UTC
Created attachment 123048 [details]
attachment-26781-0.html

How is it possible to transfer data from other programs into Skrooge but not from another version of the same program?

Sent from Yahoo Mail on Android 
 
  On Sun, Oct 6, 2019 at 6:12 AM, dave<wind_rose_2@yahoo.com> wrote:   So there's no way to update the Skrooge version and maintain my accumulated files?
This is a problem  ...should one update a computer with a newer version you can not transfer any data? This has always been possible with other financial programs (Quicken).
Sent from Yahoo Mail on Android 
 
  On Sun, Oct 6, 2019 at 2:53 AM, Stephane MANKOWSKI<bugzilla_noreply@kde.org> wrote:   https://bugs.kde.org/show_bug.cgi?id=412360

--- Comment #6 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
This is normal, you can not open a document saved with Skrooge 2.15.0 with
Skrooge 2.11.0.

My advice: install the same version 2.15.0 on all computers.

Can I close this incident?
Comment 9 Stephane MANKOWSKI 2019-10-06 18:26:31 UTC
No, you don't understand.
You can open a document saved with a version of skrooge <= your current version of skrooge.
It means that:
- You can open a document saved with Skrooge 1.0 with Skrooge 2.15.0
- You can open a document saved with Skrooge 2.11.0 with Skrooge 2.15.0
- You can NOT open a document saved with Skrooge 2.15.0 with Skrooge 1.0
- You can NOT open a document saved with Skrooge 2.15.0 with Skrooge 2.11.0

This is the same with all other applications:
- Microsoft Money 3.0 is not able to open a file saved with Money 2007
- World 6.0 is not able to open a document saved with Word 2019

So, if you install Skrooge 2.15.0 (or higher), you will be able to open all documents created before.
So, you just have to take care to do not use an older version than the one you used to save your documents.
Comment 10 Dave 2019-10-06 19:38:11 UTC
Created attachment 123065 [details]
attachment-6743-0.html

 Ok l understand now..l guess the thing that happened was because l loaded the Skrooge program yesterday from the software manager on my wifes computer l believed it was a more recent version than the one l have on my computer mine being 2.15.0 and hers 2.11.0.The most recent version according to the skrooge.org web site is a 2.20.0.. what would be the best way to update the current versions on both computers ensuring they are properly deposited in the appropriate directories .The software manager, though easy to use, is not providing the most current stable versions l desire and l am not well versed in the required procedure to use the terminal.
Dave
    On Sunday, October 6, 2019, 02:26:34 p.m. EDT, Stephane MANKOWSKI <bugzilla_noreply@kde.org> wrote:  
 
 https://bugs.kde.org/show_bug.cgi?id=412360

--- Comment #9 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
No, you don't understand.
You can open a document saved with a version of skrooge <= your current version
of skrooge.
It means that:
- You can open a document saved with Skrooge 1.0 with Skrooge 2.15.0
- You can open a document saved with Skrooge 2.11.0 with Skrooge 2.15.0
- You can NOT open a document saved with Skrooge 2.15.0 with Skrooge 1.0
- You can NOT open a document saved with Skrooge 2.15.0 with Skrooge 2.11.0

This is the same with all other applications:
- Microsoft Money 3.0 is not able to open a file saved with Money 2007
- World 6.0 is not able to open a document saved with Word 2019

So, if you install Skrooge 2.15.0 (or higher), you will be able to open all
documents created before.
So, you just have to take care to do not use an older version than the one you
used to save your documents.
Comment 11 Stephane MANKOWSKI 2019-10-08 19:04:47 UTC
You just have to do that:
sudo apt remove skrooge*
sudo add-apt-repository ppa:s-mankowski/backport-kf5
sudo apt-get update 
sudo apt-get install skrooge-kf5
Comment 12 Dave 2019-10-09 12:28:14 UTC
Created attachment 123100 [details]
attachment-16328-0.html

 Ok l got as far as   sudo add-apt-repository ppa:s-mankowski/backport-kf5The response on the terminal:brenda@brenda-Lenovo-Yoga-2-13 ~ $ sudo add-apt-repository ppa:s-mankowski/backport-kf5Cannot add PPA: 'ppa:~s-mankowski/ubuntu/backport-kf5'.The user named '~s-mankowski' has no PPA named 'ubuntu/backport-kf5'Please choose from the following available PPAs: * 'beta':  PPA for Skrooge Beta * 'beta-kf5':  PPA for Skrooge-kf5 Beta * 'ppa':  PPA for Skrooge * 'ppa-kf5':  PPA for Skrooge-kf5
where do l go?
    On Tuesday, October 8, 2019, 03:04:51 p.m. EDT, Stephane MANKOWSKI <bugzilla_noreply@kde.org> wrote:  
 
 https://bugs.kde.org/show_bug.cgi?id=412360

Stephane MANKOWSKI <stephane@mankowski.fr> changed:

          What    |Removed                    |Added
----------------------------------------------------------------------------
        Resolution|---                        |NOT A BUG
            Status|REPORTED                    |RESOLVED

--- Comment #11 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
You just have to do that:
sudo apt remove skrooge*
sudo add-apt-repository ppa:s-mankowski/backport-kf5
sudo apt-get update 
sudo apt-get install skrooge-kf5
Comment 13 Stephane MANKOWSKI 2019-10-09 14:02:34 UTC
Oups, my fault:
You just have to do that:
sudo apt remove skrooge*
sudo add-apt-repository ppa:s-mankowski/ppa-kf5
sudo apt-get update 
sudo apt-get install skrooge-kf5
Comment 14 Dave 2019-10-09 15:07:14 UTC
Created attachment 123102 [details]
attachment-20955-0.html

 Now when l get to... sudo apt-get install skrooge-kf5
brenda@brenda-Lenovo-Yoga-2-13 ~ $ sudo apt remove skrooge*[sudo] password for brenda: Reading package lists... DoneBuilding dependency tree       Reading state information... DoneNote, selecting 'skrooge' for glob 'skrooge*'Note, selecting 'skrooge-common' for glob 'skrooge*'The following packages were automatically installed and are no longer required:  fcitx fcitx-bin fcitx-data fcitx-frontend-all fcitx-frontend-gtk2  fcitx-frontend-gtk3 fcitx-frontend-qt4 fcitx-frontend-qt5 fcitx-module-dbus  fcitx-module-kimpanel fcitx-module-lua fcitx-module-x11 fcitx-modules  fcitx-ui-classic geoclue-2.0 hunspell-fr hyphen-en-ca iio-sensor-proxy  kde-config-fcitx kinit kio kpackagelauncherqml kpackagetool5 libfcitx-config4  libfcitx-core0 libfcitx-gclient1 libfcitx-qt5-1 libfcitx-utils0 libgeoclue-2-0  libgrantlee-templates5 libhfstospell9 libkf5attica5 libkf5bookmarks-data  libkf5bookmarks5 libkf5completion-data libkf5completion5 libkf5declarative-data  libkf5declarative5 libkf5doctools5 libkf5globalaccel-bin libkf5globalaccel-data  libkf5globalaccel5 libkf5globalaccelprivate5 libkf5jobwidgets-data  libkf5jobwidgets5 libkf5kiocore5 libkf5kiofilewidgets5 libkf5kiontlm5  libkf5kiowidgets5 libkf5kirigami2-5 libkf5newstuff-data libkf5newstuff5  libkf5newstuffcore5 libkf5notifyconfig-data libkf5notifyconfig5 libkf5package-data  libkf5package5 libkf5parts-data libkf5parts-plugins libkf5parts5 libkf5plasma5  libkf5quickaddons5 libkf5runner5 libkf5solid5 libkf5solid5-data libkf5sonnet5-data  libkf5sonnetcore5 libkf5sonnetui5 libkf5textwidgets-data libkf5textwidgets5  libkf5threadweaver5 libkf5xmlgui-bin libkf5xmlgui-data libkf5xmlgui5 libllvm7  libofx7 libosp5 libpresage-data libpresage1v5 libqca-qt5-2 libqca-qt5-2-plugins  libqt5concurrent5 libqt5positioning5 libqt5printsupport5 libqt5quickcontrols2-5  libqt5quicktemplates2-5 libqt5quickwidgets5 libqt5sensors5 libqt5sql5  libqt5sql5-sqlite libqt5test5 libqt5webchannel5 libqt5webkit5 libsqlcipher0  libvoikko1 linux-headers-4.18.0-18 linux-headers-4.18.0-18-generic  linux-image-4.18.0-18-generic linux-modules-4.18.0-18-generic  linux-modules-extra-4.18.0-18-generic media-player-info mythes-en-au presage  qml-module-org-kde-kirigami2 qml-module-org-kde-kquickcontrolsaddons  qml-module-org-kde-newstuff qml-module-org-kde-runnermodel  qml-module-qtgraphicaleffects qml-module-qtqml-models2  qml-module-qtquick-controls2 qml-module-qtquick-templates2  qml-module-qtquick-window2 qml-module-qtquick2 sonnet-pluginsUse 'sudo apt autoremove' to remove them.The following packages will be REMOVED:  skrooge skrooge-common0 upgraded, 0 newly installed, 2 to remove and 0 not upgraded.After this operation, 27.5 MB disk space will be freed.Do you want to continue? [Y/n] y(Reading database ... 407766 files and directories currently installed.)Removing skrooge (2.11.0-1build2) ...Removing skrooge-common (2.11.0-1build2) ...Processing triggers for desktop-file-utils (0.23-1ubuntu3.18.04.2) ...Processing triggers for libc-bin (2.27-3ubuntu1) ...Processing triggers for shared-mime-info (1.9-2) ...Processing triggers for gnome-menus (3.13.3-11ubuntu1.1) ...Processing triggers for hicolor-icon-theme (0.17-2) ...Processing triggers for mime-support (3.60ubuntu1) ...brenda@brenda-Lenovo-Yoga-2-13 ~ $ sudo add-apt-repository ppa:s-mankowski/backport-kf5Cannot add PPA: 'ppa:~s-mankowski/ubuntu/backport-kf5'.The user named '~s-mankowski' has no PPA named 'ubuntu/backport-kf5'Please choose from the following available PPAs: * 'beta':  PPA for Skrooge Beta * 'beta-kf5':  PPA for Skrooge-kf5 Beta * 'ppa':  PPA for Skrooge * 'ppa-kf5':  PPA for Skrooge-kf5brenda@brenda-Lenovo-Yoga-2-13 ~ $ sudo add-apt-repository ppa:s-mankowski/ppa-kf5[sudo] password for brenda:   More info: https://launchpad.net/~s-mankowski/+archive/ubuntu/ppa-kf5Press [ENTER] to continue or Ctrl-c to cancel adding it.
Hit:1 http://ppa.launchpad.net/peppermintos/p10-release/ubuntu bionic InReleaseIgn:2 http://dl.google.com/linux/chrome/deb stable InRelease                                                        Hit:3 http://ca.archive.ubuntu.com/ubuntu bionic InRelease                                                          Get:4 http://security.ubuntu.com/ubuntu bionic-security InRelease [88.7 kB]                                         Hit:5 http://dl.google.com/linux/chrome/deb stable Release                                                          Get:6 http://ppa.launchpad.net/s-mankowski/ppa-kf5/ubuntu bionic InRelease [15.4 kB]                                Get:8 http://ca.archive.ubuntu.com/ubuntu bionic-updates InRelease [88.7 kB]                                        Get:9 http://ppa.launchpad.net/s-mankowski/ppa-kf5/ubuntu bionic/main i386 Packages [1,160 B] Get:10 http://ppa.launchpad.net/s-mankowski/ppa-kf5/ubuntu bionic/main amd64 Packages [1,168 B]                     Get:11 http://ppa.launchpad.net/s-mankowski/ppa-kf5/ubuntu bionic/main Translation-en [836 B]                       Get:12 http://ca.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]                         Fetched 271 kB in 3s (101 kB/s)                        Reading package lists... Donebrenda@brenda-Lenovo-Yoga-2-13 ~ $ sudo apt-get updateGet:1 http://security.ubuntu.com/ubuntu bionic-security InRelease [88.7 kB]Hit:2 http://ppa.launchpad.net/peppermintos/p10-release/ubuntu bionic InRelease                    Ign:3 http://dl.google.com/linux/chrome/deb stable InRelease                                       Hit:4 http://ca.archive.ubuntu.com/ubuntu bionic InRelease                                                          Hit:5 http://dl.google.com/linux/chrome/deb stable Release                                                          Hit:7 http://ppa.launchpad.net/s-mankowski/ppa-kf5/ubuntu bionic InRelease                                          Get:8 http://ca.archive.ubuntu.com/ubuntu bionic-updates InRelease [88.7 kB]                                        Get:9 http://ca.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]    Get:10 http://ca.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages [751 kB]Get:11 http://ca.archive.ubuntu.com/ubuntu bionic-updates/main i386 Packages [591 kB]Get:12 http://ca.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 Packages [1,010 kB]                        Get:13 http://ca.archive.ubuntu.com/ubuntu bionic-updates/universe i386 Packages [982 kB]                           Fetched 3,585 kB in 14s (254 kB/s)                                                                                  Reading package lists... Donebrenda@brenda-Lenovo-Yoga-2-13 ~ $ brenda@brenda-Lenovo-Yoga-2-13 ~ $ sudo add-apt-repository ppa:s-mankowski/backport-kf5brenda@brenda-Lenovo-Yoga-2-13: command not foundbrenda@brenda-Lenovo-Yoga-2-13 ~ $ Cannot add PPA: 'ppa:~s-mankowski/ubuntu/backport-kf5'.Cannot: command not foundbrenda@brenda-Lenovo-Yoga-2-13 ~ $ The user named '~s-mankowski' has no PPA named 'ubuntu/backport-kf5'
Command 'The' not found, did you mean:
  command 'the' from deb the  command 'he' from deb node-he
Try: sudo apt install <deb name>
brenda@brenda-Lenovo-Yoga-2-13 ~ $ Please choose from the following available PPAs:Please: command not foundbrenda@brenda-Lenovo-Yoga-2-13 ~ $  * 'beta':  PPA for Skrooge BetaDesktop: command not foundbrenda@brenda-Lenovo-Yoga-2-13 ~ $  * 'beta-kf5':  PPA for Skrooge-kf5 BetaDesktop: command not foundbrenda@brenda-Lenovo-Yoga-2-13 ~ $  * 'ppa':  PPA for SkroogeDesktop: command not foundbrenda@brenda-Lenovo-Yoga-2-13 ~ $  * 'ppa-kf5':  PPA for Skrooge-kf5Desktop: command not foundbrenda@brenda-Lenovo-Yoga-2-13 ~ $ brenda@brenda-Lenovo-Yoga-2-13 ~ $ sudo add-apt-repository ppa:s-mankowski/ppa-kf5brenda@brenda-Lenovo-Yoga-2-13: command not foundbrenda@brenda-Lenovo-Yoga-2-13 ~ $
   
   - 
   - 
   - 
   - 


    On Wednesday, October 9, 2019, 10:02:37 a.m. EDT, Stephane MANKOWSKI <bugzilla_noreply@kde.org> wrote:  
 
 https://bugs.kde.org/show_bug.cgi?id=412360

--- Comment #13 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
Oups, my fault:
You just have to do that:
sudo apt remove skrooge*
sudo add-apt-repository ppa:s-mankowski/ppa-kf5
sudo apt-get update 
sudo apt-get install skrooge-kf5
Comment 15 Stephane MANKOWSKI 2019-10-09 15:31:58 UTC
Now the easier way for you, is to install skrooge-kf5 with your packages manager.
Comment 16 Stephane MANKOWSKI 2019-10-09 15:32:27 UTC
Or answer Y to all questions.
Comment 17 Dave 2019-10-09 15:44:35 UTC
Created attachment 123104 [details]
attachment-22030-0.html

 The package manager is installing an old version.
I am not following you regarding yes to all questions...they are asking, l believe , which ppa l want to install there is no option to say yes..


    On Wednesday, October 9, 2019, 11:32:29 a.m. EDT, Stephane MANKOWSKI <bugzilla_noreply@kde.org> wrote:  
 
 https://bugs.kde.org/show_bug.cgi?id=412360

--- Comment #16 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
Or answer Y to all questions.
Comment 18 Dave 2019-10-09 15:55:30 UTC
Created attachment 123105 [details]
attachment-22132-0.html

 OK l think l have it loading...YES! I now have 2.20.0!Stephane...thank you so much for your help and perseverance .Dave
    On Wednesday, October 9, 2019, 11:32:29 a.m. EDT, Stephane MANKOWSKI <bugzilla_noreply@kde.org> wrote:  
 
 https://bugs.kde.org/show_bug.cgi?id=412360

--- Comment #16 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
Or answer Y to all questions.
Comment 19 Dave 2019-10-09 15:59:41 UTC
Created attachment 123106 [details]
attachment-22249-0.html

 In the program is there an option to autosave instead of having to press save all the time?
    On Wednesday, October 9, 2019, 11:32:29 a.m. EDT, Stephane MANKOWSKI <bugzilla_noreply@kde.org> wrote:  
 
 https://bugs.kde.org/show_bug.cgi?id=412360

--- Comment #16 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
Or answer Y to all questions.
Comment 20 Stephane MANKOWSKI 2019-10-09 17:44:54 UTC
Yes in settings
Comment 21 Dave 2019-10-10 01:01:45 UTC
Created attachment 123115 [details]
attachment-1308-0.html

 Well after the successful installation of 2.20.0 on my wifes computer earlier today this evening l made a back up copy of my current Skrooge files on a removable usb. I verified all was there then took the USB out of my computer.I then proceeded with the process you sent (below) to remove the program and reinstall however when completed l still had the 2.15.0 version.I then thought of all the previous attempts and different formats l had previously tried to update the program. I had downloaded flatpac, tar balls and the PPA's you had given me months ago and l began to think that maybe there was still a hidden version somewhere on the computer that it kept loading giving me the 2.15.0 again.I then removed all of the files in my computer that had any connection to the Skrooge program..removed all previous back ups, any files stored in Documents, checked my Download files, User files Temp files and could not locate any more Skrooge related files.I then proceed to once again follow the instructions you had provided and when completed the Skrooge program was still there in the 2.15.0 version all intact with my files still in place.I was assuming it would have resulted in a clean install with a blank document to which l was going to add the files l had saved onto the USB.I am so frustrated after having the installation go so well on my wifes computer.What can you suggest that l do to remove all traces of the 2.15.0 ? Is there possibly a complete system scan that l can perform to find any files that may be hidden deeper in the computer?I can continue with my daily business using my wifes computer but that would be inconvenient for both of us.Dave 
    On Wednesday, October 9, 2019, 10:02:37 a.m. EDT, Stephane MANKOWSKI <bugzilla_noreply@kde.org> wrote:  
 
 https://bugs.kde.org/show_bug.cgi?id=412360

--- Comment #13 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
Oups, my fault:
You just have to do that:
sudo apt remove skrooge*
sudo add-apt-repository ppa:s-mankowski/ppa-kf5
sudo apt-get update 
sudo apt-get install skrooge-kf5
Comment 22 Dave 2019-10-10 20:44:50 UTC
Created attachment 123138 [details]
attachment-31691-0.html

 Since my last email and having removed (I believe) every file associated with the previous version 2.15.0 l had gone to my Package Manager as you had previously mentioned and selected the installation of the program using the Flathub.org installation.All looked promising until the end of the install as you can see in the attached copy of my terminal.I was left with the Skrooge icon in my "Office" file and when i selected it there was an image of the new Skrooge label that read it was the 2.20.0 version which looked good..but it would not load the program.This is the last attempt l have made as evidenced by the screenshot of the terminal and l am again hoping you may offer a solution.RegardsDave
    On Wednesday, October 9, 2019, 01:44:56 p.m. EDT, Stephane MANKOWSKI <bugzilla_noreply@kde.org> wrote:  
 
 https://bugs.kde.org/show_bug.cgi?id=412360

--- Comment #20 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
Yes in settings
Comment 23 Stephane MANKOWSKI 2019-10-11 20:24:32 UTC
Remove this version from Flathub.org and install "skrooge-kf5".
You just have to search "skrooge-kf5" and install it.
Comment 24 Dave 2019-10-12 04:13:26 UTC
Created attachment 123153 [details]
attachment-30774-0.html

 But all this is doing is reinstalling ver. 2.15.0 The flash on the screen when l begin the process indicates 2.20.0 but what loads is 2.15.0The third line of code up from the bottom clearly shows.. skrooge-kf5 is already the newest version (2.15.0-0ubuntu1~ppa1).

is there not updated code?Dave
dave@linuxmint18 ~ $ sudo apt-get updateIgn:1 http://packages.linuxmint.com sylvia InReleaseHit:2 http://packages.linuxmint.com sylvia Release                             Ign:3 http://dl.google.com/linux/chrome/deb stable InRelease                   Hit:4 http://dl.google.com/linux/chrome/deb stable Release                     Hit:5 http://security.ubuntu.com/ubuntu xenial-security InRelease              Hit:7 http://archive.canonical.com/ubuntu xenial InRelease                     Hit:8 http://ppa.launchpad.net/s-mankowski/ppa-kf5/ubuntu xenial InRelease     Hit:9 https://repo.skype.com/deb stable InRelease                      Hit:10 http://archive.ubuntu.com/ubuntu xenial InReleaseHit:12 http://archive.ubuntu.com/ubuntu xenial-updates InRelease               Hit:13 http://archive.ubuntu.com/ubuntu xenial-backports InRelease             Reading package lists... Done                      dave@linuxmint18 ~ $ sudo apt-get install skrooge-kf5Reading package lists... DoneBuilding dependency tree       Reading state information... Doneskrooge-kf5 is already the newest version (2.15.0-0ubuntu1~ppa1).0 upgraded, 0 newly installed, 0 to remove and 12 not upgraded.dave@linuxmint18 ~ $ sudo apt-get install skrooge-kf5


    On Friday, October 11, 2019, 04:24:37 p.m. EDT, Stephane MANKOWSKI <bugzilla_noreply@kde.org> wrote:  
 
 https://bugs.kde.org/show_bug.cgi?id=412360

--- Comment #23 from Stephane MANKOWSKI <stephane@mankowski.fr> ---
Remove this version from Flathub.org and install "skrooge-kf5".
You just have to search "skrooge-kf5" and install it.
Comment 25 Stephane MANKOWSKI 2019-10-12 20:10:49 UTC
On your system (based on xenial), you can have only 2.15.0 (not 2.20.0).
So, keep this version.