SUMMARY The system has installed a network Kyocera TASKalpha 3551ci printer, using a PPD file provided by the manufacturer. Kate crashes with a segfault when clicking "print" in the print menu (both when the network printer or print to file is selected), or when clicking the "Printer properties -> Advanced" tab in the print menu. The same, in fact, happens with other KDE applications. This seems to be caused by a typo in the PPD file. STEPS TO REPRODUCE 1. Install the network printer Kyocera TASKalpha 3551ci, using the PPD file provided by Kyocera 2. In the printing dialog, select any printer and click "Print", or select Printer Properties -> Advanced tab OBSERVED RESULT Kate crashes with a segfault EXPECTED RESULT A typo in the PPD file should preferably not cause a crash of the application SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: openSUSE Leap 15.1 KDE Plasma 5.12.8 (available in About System) KDE Plasma Version: 5.12.8 KDE Frameworks Version: 5.55.0 Qt Version: 5.9.7 ADDITIONAL INFORMATION The issue can be fixed by simply editing the PPD file removing the inconsistency. However, the "inconsistent" PPD file worked fine in openSUSE 42.3.
Created attachment 122630 [details] The PPD file provided by the manufacturer
Please add the backtrace for the crash, see also https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports I am not sure if any KDE code parses PPD files. The bug is likely either in Qt, or even lower in the printing stack, but a backtrace is needed to confirm. You could verify with a Qt application, such as qpdfviewer.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!