Bug 411764 - Rapoo mouse 750S does not pair
Summary: Rapoo mouse 750S does not pair
Status: RESOLVED WORKSFORME
Alias: None
Product: plasmashell
Classification: Plasma
Component: Bluetooth in general (show other bugs)
Version: 6.2.4
Platform: openSUSE Linux
: NOR normal
Target Milestone: 1.0
Assignee: David Rosca
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-09-09 17:38 UTC by Bugs.kde.org
Modified: 2025-01-02 09:10 UTC (History)
1 user (show)

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Description Bugs.kde.org 2019-09-09 17:38:00 UTC 
SUMMARY
My bluetooth mouse (Rapoo 750S) automatically connects to bluetooth, but I'm not able to pair via bluetoothctl. It works a few seconds, till "Failed to pair: org.bluez.Error.AuthenticationCanceled" comes.

STEPS TO REPRODUCE
1. Power mouse on, it automaically connects to the PC
2. try bluetoothctl -> pair MAC
3. get the error "Attempting to pair with MAC
[CHG] Device MAC Connected: yes
[CHG] Device MAC ServicesResolved: yes
[CHG] Device MAC ServicesResolved: no
[CHG] Device MAC Connected: no
Failed to pair: org.bluez.Error.AuthenticationCanceled
[CHG] Device MAC Connected: yes
[CHG] Device MAC ServicesResolved: yes
"

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Bugs.kde.org 2019-09-09 17:39:35 UTC 
I use openSuSE tumbleweed with all updates. Bluez is version 5.50-8.1.
Comment 2 TraceyC 2024-12-18 18:55:29 UTC 
Can you try pairing your device through command line with bluetoothctl? This will let us know if there's an underlying system problem.

Instructions to connect using bluetoothctl:
1. `sudo systemctl restart bluetooth`
2. `bluetoothctl`
3. `scan on`
4. Write down the MAC for the device: `[bluetooth]# [NEW] Device 88:C9:XXXXXX Device-name
5. `connect <MAC>`
6. `quit`

Please reply with your results. Thanks.
Comment 3 Bug Janitor Service 2025-01-02 03:47:19 UTC 
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bugs.kde.org 2025-01-02 09:10:44 UTC 
works with the actual tumbleweed