Bug 411761 - pen sensitivity abnormal or lagging
Summary: pen sensitivity abnormal or lagging
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Tablets (tablet issues are only very rarely bugs in Krita!) (show other bugs)
Version: 4.2.5
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2019-09-09 15:42 UTC by Alex
Modified: 2020-08-27 04:33 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
image 1 (598.06 KB, image/jpeg)
2019-09-09 15:42 UTC, Alex
Details
image 2 (268.20 KB, image/jpeg)
2019-09-09 15:42 UTC, Alex
Details

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Description Alex 2019-09-09 15:42:00 UTC
Created attachment 122563 [details]
image 1

SUMMARY
while previously working and still working in other programs and also in the krita scratchpad (image 2), brushes still produce blobby and unsteady lines on the canvas (see attached image 1).
after uninstalling, reinstalling. uninstalling wintab and reinstalling, and restarting multiple times, bug still persists. after changing the pen driver from wintab to windows ink allows for one stroke to be smooth before going back to blobby. tablet tester shows that it has relatively consistent pressure recorded.


STEPS TO REPRODUCE
1. I think this bug began after I switched on the temporarily save changes to presets. But still persists after turning it off and is not a consistent bug.

OBSERVED RESULT
images 1 and 2.

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: Windows 10 x64
macOS: N/a
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: ?
KDE Frameworks Version: ?
Qt Version: ?

ADDITIONAL INFORMATION
windows surface book, 16gb ram. using surface pen.
Comment 1 Alex 2019-09-09 15:42:37 UTC
Created attachment 122564 [details]
image 2
Comment 2 vanyossi 2019-09-14 08:29:16 UTC
This appears to be a driver/hardware issue im afraid. Did you try all of the solutions in https://docs.krita.org/en/contributors_manual/user_support.html#quick-solutions ?

Also if it is configuration related try to reset Krita configuration: https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration

Do you still get this in 4.2.6?
Comment 3 Alex 2019-09-14 16:39:49 UTC
I'm not using a Wacom tablet so the quick solutions won't work. Though I did try to change the API in 4.2.5 and 4.2.6 and the problem still occurs.


1. Uninstalled 4.2.5 and went in to delete all previous Krita config files in %LOCALAPPDATA% (thanks for the link!)
2. Installed 4.2.6
3. Problem persists!

Unfortunately, I don't think it is a hardware issue, after testing it in One Note, Sai, etc. and the brush specifically still working. (Interestingly enough, in Sai, there is a double click problem which might be related... but doesn't happen on Krita buttons.)
... However, I will revisit resetting my surface pen/touch drivers etc. because I'm not sure what else it could be at this point.

Thank you for your reply!
Comment 4 Bug Janitor Service 2019-09-15 04:33:11 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 5 Tiar 2020-07-28 11:59:51 UTC
@Alex have you restarted your PC after switching Krita to Windows Ink in Configure Krita -> Tablet Settings? While it might be unintuitive, I've heard on multiple occasions that simple switching Krita to the other API might not work immediately and need a restart.

If it doesn't work, you can try reinstalling your tablet driver.
Comment 6 Bug Janitor Service 2020-08-12 04:33:11 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 7 Bug Janitor Service 2020-08-27 04:33:09 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!