I tried to add a new imap account. The process triggers no errors and everything seems fine. However, the directory tree (inbox, sent, etc) is not created. Tried several times with same result every time. This is an office 365 account, analogous to another I configured few months before with no issue, so I suppose this is some sort of regression. Also, adding the account to Trojita works just fine, so it doesn't seem to be something internal to the servers. Could you please try to add a new imap account to see if you can reproduce the issue in your system? Not sure if the issue in kmail is specific for office365 imap accounts or general. Any help is more than appreciated! SOFTWARE/OS VERSIONS Operating System: KDE neon 5.16 KDE Plasma Version: 5.16.5 KDE Frameworks Version: 5.61.0 Qt Version: 5.12.3 Kernel Version: 5.0.0-27-generic OS Type: 64-bit Processors: 8 × Intel® Core™ i5-8350U CPU @ 1.70GHz Memory: 15.4 GiB
Related with bug 408354.
It doesn't seem related, as this one doesn't have anything to do with local mail, but not sure. At some point I found an alternative way to add an email account in Kmail that did work. This was some months ago, so I don't totally recall. But for the case other users suffer this, they could explore alternative ways to create the account, as it seems based on my experience that one is troublesome and the other is not.
You are right. When I read "directory tree is not created", remembered about the bug I mentioned because when I first saw the issue, the folders where not being created in the filesystem. I found out later that they where created on a different (incorrect) path.
(In reply to keitalbame from comment #3) > You are right. > When I read "directory tree is not created", remembered about the bug I > mentioned because when I first saw the issue, the folders where not being > created in the filesystem. I found out later that they where created on a > different (incorrect) path. I see. It might still be the same underlying issue, but it's not obvious.