Bug 410649 - New updates show, after selected for install and enter Admin password, never install and remain in queue since 8/4/19
Summary: New updates show, after selected for install and enter Admin password, never ...
Status: RESOLVED WORKSFORME
Alias: None
Product: Discover
Classification: Applications
Component: discover (show other bugs)
Version: 5.16.4
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Dan Leinir Turthra Jensen
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-08-06 13:28 UTC by Barry Mirtsching
Modified: 2019-08-07 16:03 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
image.png (391.86 KB, image/png)
2019-08-06 14:39 UTC, Barry Mirtsching
Details
image.png (391.86 KB, image/png)
2019-08-06 15:00 UTC, Barry Mirtsching
Details
attachment-16397-0.html (1.17 KB, text/html)
2019-08-07 00:52 UTC, Barry Mirtsching
Details

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Description Barry Mirtsching 2019-08-06 13:28:39 UTC
SUMMARY
Have installed suggested updates daily.  New updates show in queue, but after entering password for install, Discover never installs, updates remain in queue

STEPS TO REPRODUCE
1. Opened Discover
2. Selected Install all updates
3. Entered password for install

OBSERVED RESULT
Never installs and updates remain in queue

EXPECTED RESULT
Installs all upates and they are removed from queue


SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 5.16.4
KDE Frameworks Version: 5.60.0
Qt Version: 5.12.3

ADDITIONAL INFORMATION
Comment 1 Nate Graham 2019-08-06 14:27:38 UTC
What distro? Can you attach a screenshot of the state it's in?
Comment 2 Barry Mirtsching 2019-08-06 14:39:15 UTC
Created attachment 121968 [details]
image.png

Thanks for quick reply.
KDE neon.
Here is Discover screenshot.  Looks normal, but when clicking the install
all updates, it acts like something is happening, but then returns to same
screen you see.  Also, problem is not cured by reboot.  All other seems to
be working fine.
[image: image.png]


On Tue, Aug 6, 2019 at 9:27 AM Nate Graham <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=410649
>
> Nate Graham <nate@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>              Status|REPORTED                    |NEEDSINFO
>          Resolution|---                         |WAITINGFORINFO
>                  CC|                            |nate@kde.org
>
> --- Comment #1 from Nate Graham <nate@kde.org> ---
> What distro? Can you attach a screenshot of the state it's in?
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Barry Mirtsching 2019-08-06 15:00:10 UTC
Created attachment 121971 [details]
image.png

I was watching action after clicking the install button (for all updates).
It goes back to saying "fetching updates" instead of installing, and that
is what then leads back to the list of updates.

On Tue, Aug 6, 2019 at 9:38 AM Barry Mirtsching <bmirtsching2000@gmail.com>
wrote:

> Thanks for quick reply.
> KDE neon.
> Here is Discover screenshot.  Looks normal, but when clicking the install
> all updates, it acts like something is happening, but then returns to same
> screen you see.  Also, problem is not cured by reboot.  All other seems to
> be working fine.
> [image: image.png]
>
>
> On Tue, Aug 6, 2019 at 9:27 AM Nate Graham <bugzilla_noreply@kde.org>
> wrote:
>
>> https://bugs.kde.org/show_bug.cgi?id=410649
>>
>> Nate Graham <nate@kde.org> changed:
>>
>>            What    |Removed                     |Added
>>
>> ----------------------------------------------------------------------------
>>              Status|REPORTED                    |NEEDSINFO
>>          Resolution|---                         |WAITINGFORINFO
>>                  CC|                            |nate@kde.org
>>
>> --- Comment #1 from Nate Graham <nate@kde.org> ---
>> What distro? Can you attach a screenshot of the state it's in?
>>
>> --
>> You are receiving this mail because:
>> You reported the bug.
>
>
>
> --
> Barry C. Mirtsching, MD
> 6947 Azalea Lane
> Dallas, TX 75230
> Cell: 972-877-3021
>
> bmirtsching2000@gmail.com
>
Comment 4 Nate Graham 2019-08-06 16:34:25 UTC
Sounds like there's something wrong with your repos. Does it work if you run `pkcon refresh` in a terminal and try again? If not, does `pkcon update` work?
Comment 5 Barry Mirtsching 2019-08-06 20:17:53 UTC
Tried both 'pkcon refresh' and 'pkcon update'.  Restarted Discover after each. Same result.
Comment 6 Nate Graham 2019-08-06 20:24:46 UTC
`pkcon update` should have actually performed the updates. Did it?
Comment 7 Barry Mirtsching 2019-08-06 20:36:54 UTC
pkcon update said no updates available, but Discover has 35 now.  I do have Stacer on my computer, so I can look at repo, but not sure what to check.
Comment 8 Barry Mirtsching 2019-08-07 00:52:19 UTC
Created attachment 121988 [details]
attachment-16397-0.html

No. left comment on bug reprort

On Tue, Aug 6, 2019 at 3:24 PM Nate Graham <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=410649
>
> --- Comment #6 from Nate Graham <nate@kde.org> ---
> `pkcon update` should have actually performed the updates. Did it?
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 9 Nate Graham 2019-08-07 00:56:28 UTC
Thanks for the info. That's extremely odd.
Comment 10 Barry Mirtsching 2019-08-07 14:35:05 UTC
Strangely, same behavior this AM, but instead of selecting all updates, I did them a batch at a time, based on groups that appeared to belong together (e.g., Latte had an update).  They all loaded properly with each batch and now I am "up to date".  Uncertain what happened.  Appreciate you looking in to this Nate.  I will let you know if it happens again.  Thanks Barry
Comment 11 Nate Graham 2019-08-07 16:03:23 UTC
Thanks!