Bug 410261 - keeps crashing
Summary: keeps crashing
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Brush Engine/Bristle (show other bugs)
Version: unspecified
Platform: unspecified Unspecified
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-07-27 01:19 UTC by sadedxka
Modified: 2019-08-26 04:33 UTC (History)
1 user (show)

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Description sadedxka 2019-07-27 01:19:18 UTC
SUMMARY


STEPS TO REPRODUCE
1. drawing for five minutes
2. 
3. 

OBSERVED RESULT

crashes after five minutes of use 
EXPECTED RESULT
doesnt crash and runs smoothly

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 tusooa 2019-07-27 01:28:11 UTC
Hi,

As far as I know, I have painted with Krita for a couple of continuous hours and could not reproduce what you have reported. Maybe it is some specific way of painting (the brush engine and preset you use, the size of your canvas, whether you turn on canvas acceleration, or the tablet you have) or the system environment (software versions) that leads to this crash so we need more detailed information to investigate into your problem. Also I recommend sending a backtrace together with your report (on how to get one please see https://docs.krita.org/en/reference_manual/dr_minw_debugger.html#dr-minw if you are using Windows; on Linux, please use `gdb -p PID-OF-KRITA LOCATION-TO-KRITA-BINARY` and then enter `thread apply all bt` --- you may need to prepend `sudo` to the first command if it does not work). It will make the investigation easier in some ways. 

Since there is little useful information currently in your report, I have changed the status to `needsinfo`. For a better resolution of your problem, the best way is to provide us with more detailed information on the crash. Thank you for your understanding.
Comment 2 Bug Janitor Service 2019-08-11 04:33:11 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2019-08-26 04:33:11 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!