SUMMARY krita crashes in the loading page after saying loading main window and then crashes and restaring the computer did not work and turning off the anti virus program also did not help OBSERVED RESULT krita crashed EXPECTED RESULT krita turning on drawing interface SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION
Please give us information about your system: * which version of Windows do you have? * What GPU do you have? * Which driver do you have installed for the GPU? * The output of the Display tab of the dxdiag utility Please also try to make a debug log. Start debugview (https://docs.microsoft.com/en-us/sysinternals/downloads/debugview), then start Krita. Append the output of debugview to this bug report. Please also try to make a crash log. Download both zip files from https://binary-factory.kde.org/job/Krita_Nightly_Windows_Build/, first copy the contents of the krita zip to, say, your desktop, then copy the contents of the dbg zip into the unzipped Krita folder. Follow https://docs.krita.org/en/reference_manual/dr_minw_debugger.html#dr-minw to find the crash log.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!