Bug 409109 - Upgrade from Kubuntu 16.04 to latest version fails with error 'Could not find the release notes'.
Summary: Upgrade from Kubuntu 16.04 to latest version fails with error 'Could not fin...
Status: RESOLVED WORKSFORME
Alias: None
Product: Discover
Classification: Applications
Component: discover (show other bugs)
Version: 5.6.2
Platform: Kubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Dan Leinir Turthra Jensen
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-06-24 07:19 UTC by mike.summerton
Modified: 2019-06-24 12:27 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
attachment-6739-0.html (3.07 KB, text/html)
2019-06-24 12:27 UTC, mike.summerton
Details

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Description mike.summerton 2019-06-24 07:19:34 UTC
SUMMARY
When trying to upgrade Kubuntu 16.04, the Release Notes window appears, but immediately the error 'Could not find the release notes The server may be overloaded.' appears

STEPS TO REPRODUCE
1. Start Discover
2. Press Upgrade
3. Enter Password on request

OBSERVED RESULT
Above error appears

EXPECTED RESULT
Carry out upgrade to latest version

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Kubuntu 16.04, Plasma 5.5.5,
(available in About System)
KDE Plasma Version: Plasma 5.5.5,
KDE Frameworks Version: ?
Qt Version: 5.5.1

ADDITIONAL INFORMATION
This is a standard home PC with no proxies in use to my knowledge.
I have tried using the command line with the same result.
Comment 1 Nate Graham 2019-06-24 11:38:32 UTC
Are you sure you're using Discover? Can you add a screenshot of the app you're using to upgrade?
Comment 2 mike.summerton 2019-06-24 11:58:29 UTC
Thanks for the quick reply. I was using Discover as the attached screenshot shows. But as you can see the error no longer occurs. However I did the same thing several times yesterday and this morning and the error occurred. It seems likely at this stage that it was telling the truth and there was a temporary problem with the server of some sort. I'm sorry for wasting your time and thanks for the quick follow up.  You can  lose this bug from my side. RegardsMike Summerton 07Sent from Samsung Mobile on O2
-------- Original message --------From: Nate Graham <bugzilla_noreply@kde.org> Date: 24/06/2019  12:38  (GMT+00:00) To: mike.summerton@gmail.com Subject: [Discover] [Bug 409109] Upgrade from Kubuntu 16.04 to latest version fails with error  'Could not find the release notes'. https://bugs.kde.org/show_bug.cgi?id=409109Nate Graham <nate@kde.org> changed:           What    |Removed                     |Added----------------------------------------------------------------------------             Status|REPORTED                    |NEEDSINFO                 CC|                            |nate@kde.org         Resolution|---                         |WAITINGFORINFO--- Comment #1 from Nate Graham <nate@kde.org> ---Are you sure you're using Discover? Can you add a screenshot of the app you'reusing to upgrade?-- You are receiving this mail because:You reported the bug.You are on the CC list for the bug.
Comment 3 Nate Graham 2019-06-24 12:10:14 UTC
All right, thanks!
Comment 4 mike.summerton 2019-06-24 12:27:17 UTC
Created attachment 121111 [details]
attachment-6739-0.html

Thanks for the quick reply. I was using Discover but the error no longer occurs. However I did the same thing several times yesterday and again earlier this morning and the error occurred. It seems likely at this stage that it was telling the truth and there was a temporary problem with the server of some sort. I'm sorry for wasting your time and thanks for the quick follow up.  You can lose this bug from my side. RegardsMike SummertonSent from Samsung Mobile on O2
-------- Original message --------From: Nate Graham <bugzilla_noreply@kde.org> Date: 24/06/2019  12:38  (GMT+00:00) To: mike.summerton@gmail.com Subject: [Discover] [Bug 409109] Upgrade from Kubuntu 16.04 to latest version fails with error  'Could not find the release notes'. https://bugs.kde.org/show_bug.cgi?id=409109Nate Graham <nate@kde.org> changed:           What    |Removed                     |Added----------------------------------------------------------------------------             Status|REPORTED                    |NEEDSINFO                 CC|                            |nate@kde.org         Resolution|---                         |WAITINGFORINFO--- Comment #1 from Nate Graham <nate@kde.org> ---Are you sure you're using Discover? Can you add a screenshot of the app you'reusing to upgrade?-- You are receiving this mail because:You reported the bug.You are on the CC list for the bug.