Bug 408151 - A certain File or File Name makes file explorer on windows crash
Summary: A certain File or File Name makes file explorer on windows crash
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: File formats (show other bugs)
Version: 4.2.0
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-05-31 14:16 UTC by Bollebib
Modified: 2019-06-25 10:39 UTC (History)
1 user (show)

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Description Bollebib 2019-05-31 14:16:33 UTC 
i had a file name called "014 - Supergirl & qSammy.p18628.kra"
and it made my file explorer crash,it also made krita crash
i think the name got created on backup
i had to go into CMD to delete it

I cant provide the file as trying to access it in any way makes my explorer crash.
Comment 1 Halla Rempt 2019-06-06 13:01:34 UTC 
try to zip the folder around it with 7zip maybe? It's more likely that thumbnailer has problems with the actual file, so I do need access to the file itself.
Comment 2 Halla Rempt 2019-06-21 09:15:00 UTC 
Without access to the actual file, I cannot do anything.
Comment 3 Bollebib 2019-06-25 10:13:20 UTC 
there was no way to get that file without crashing explorer constantly


I thought maybe the naming or something coulda been a clue but i guess not
Comment 4 Bollebib 2019-06-25 10:13:46 UTC 
So i close the bug cause it probably cant be solved
Comment 5 Halla Rempt 2019-06-25 10:39:14 UTC 
Do you have the .kra thumbnailer installed? It might be worth it to try with it uninstalled.