Bug 408041 - Brush freezes when attempting to paint.
Summary: Brush freezes when attempting to paint.
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Brush engines (show other bugs)
Version: 4.1.7
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-05-28 19:25 UTC by Callum
Modified: 2019-10-17 04:33 UTC (History)
5 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
attachment-25191-0.html (3.07 KB, text/html)
2019-06-09 09:39 UTC, Callum
Details

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Description Callum 2019-05-28 19:25:54 UTC
SUMMARY


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT
All works fine, until I try to paint, the brush just freezes, but I can still hover over and click the tabs, UI, and options just fine.

EXPECTED RESULT
Some kind of fix.

SOFTWARE/OS VERSIONS
Windows: Windows 10
macOS: N/A
Linux/KDE Plasma: N/A
(available in About System)
KDE Plasma Version: N/A
KDE Frameworks Version: N/A
Qt Version: N/A

ADDITIONAL INFORMATION:

Haven't been able to do anything on Krita since I purchased.
Comment 1 Scott Petrovic 2019-05-28 19:47:24 UTC
Can you try to turn off OpenGL in the settings and see if the issue goes away? Sometimes old Intel graphics cards can have that issue. Maybe that is the culprit?
Comment 2 Halla Rempt 2019-05-28 20:46:44 UTC
please also try with 4.2.0, which we're going to release tomorrow (but you can already get it at https://download.kde.org/stable/krita/4.2.0/).
Comment 3 tusooa 2019-05-28 21:55:56 UTC
Does this happen only when you are using then pen, or the mouse as well?
Comment 4 Callum 2019-06-09 09:39:23 UTC
Created attachment 120717 [details]
attachment-25191-0.html

Hello, sorry for the late reply. I have tried turning off openGL, the problem still accrued. Also, I am using a GTX 1050 Graphics card.

Sent from Mail for Windows 10

From: Scott Petrovic
Sent: 28 May 2019 20:47
To: raptorian7@gmail.com
Subject: [krita] [Bug 408041] Brush freezes when attempting to paint.

https://bugs.kde.org/show_bug.cgi?id=408041

Scott Petrovic <scottpetrovic@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |scottpetrovic@gmail.com

--- Comment #1 from Scott Petrovic <scottpetrovic@gmail.com> ---
Can you try to turn off OpenGL in the settings and see if the issue goes away?
Sometimes old Intel graphics cards can have that issue. Maybe that is the
culprit?
Comment 5 Bug Janitor Service 2019-06-10 04:33:08 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 6 Halla Rempt 2019-09-02 09:16:32 UTC
Hi Callum,

We fixded a number of issues with random freezes in 4.2.6. Could you please test the beta and see if your problems are gone, too? See https://krita.org/en/item/help-beta-test-krita-4-2-6/
Comment 7 Bug Janitor Service 2019-09-17 04:33:07 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 8 Alan Skinner 2019-09-17 20:16:30 UTC
I have reported that I was unable to recreate the issue that I reported.  I believe it was in 4.1.6 where I longer had an issue where the system froze when I switched between two tools using 'Previous Preset' mapped to my Wacom sylus.
Comment 9 Bug Janitor Service 2019-10-02 04:33:07 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 10 Bug Janitor Service 2019-10-17 04:33:14 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!