Bug 407640 - Win7: Okular crashes on resuming from any sort of standby
Summary: Win7: Okular crashes on resuming from any sort of standby
Status: RESOLVED WORKSFORME
Alias: None
Product: okular
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Okular developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-05-17 13:10 UTC by ric
Modified: 2020-03-28 04:33 UTC (History)
1 user (show)

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Description ric 2019-05-17 13:10:20 UTC
SUMMARY
In MS Windows, Okular crashes when the Computer wakes up from stand-by or suspend to disk.

STEPS TO REPRODUCE
1. Leave okular open
2. Send Computer to stand-by
3. Wake up Computer and click error message that Okular has crashed.

OBSERVED RESULT
Okular has been crashed.

I could only find a windows log message containing the following:

Faulting application name: okular.exe, version: 0.0.0.0, time stamp: 0x5cd89195
Faulting module name: ntdll.dll, version: 6.1.7601.24408, time stamp: 0x5c92f30c
Exception code: 0xc00000fd
Fault offset: 0x000000000002186a
Faulting process id: 0x30d4
Faulting application start time: 0x01d50bdba18a3c19
Faulting application path: D:\Program Files\Okular\bin\okular.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 4efa2279-7865-11e9-bbac-3c77e6cd57be

EXPECTED RESULT
Not to crash.

SOFTWARE/OS VERSIONS
Windows: Win7
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 5.57.0
Qt Version: 5.12.3
Comment 1 Albert Astals Cid 2020-02-27 15:06:41 UTC
Does this still happen with windows 10?
Comment 2 Bug Janitor Service 2020-03-13 04:33:10 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2020-03-28 04:33:11 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!