Bug 407227 - Mint 19.1 on 64bit laptop .... kde-spectacle white-screens, requiring rebooting
Summary: Mint 19.1 on 64bit laptop .... kde-spectacle white-screens, requiring rebooting
Status: RESOLVED WORKSFORME
Alias: None
Product: Spectacle
Classification: Applications
Component: General (other bugs)
Version First Reported In: unspecified
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Boudhayan Gupta
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-05-04 23:21 UTC by Doug
Modified: 2019-06-08 04:33 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


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Description Doug 2019-05-04 23:21:37 UTC
SUMMARY
 kde-spectacle (a screen snapshot program) white-screens, requiring rebooting

STEPS TO REPRODUCE
1. Linux Mint 19.1 64bit on Acer Aspire V5 laptop 8GB memory
2. Install kde-spectacle (replacement for ksnapshot) via synaptic
3. Screen capture of rectangular zone (and maybe any screen capture)

OBSERVED RESULT
White screen, halting system

EXPECTED RESULT
A screen image capture

SOFTWARE/OS VERSIONS

Linux/KDE Plasma: Linut Mint 
Linux version 4.15.0-48-generic (buildd@lgw01-amd64-036) (gcc version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)) #51-Ubuntu SMP Wed Apr 3 08:28:49 UTC 2019

ADDITIONAL INFORMATION
Please bring back ksnapshot into synaptic menu which worked just fine.

PS: If someone is submitting a bug, why make them create an account, you probably lose 90% of the bug reporting because people are in a hurry and don't have time to create new accounts!
Comment 1 Nate Graham 2019-05-09 15:20:05 UTC
What version of Spectacle are you using? I'm pretty sure this was fixed a loooooong time ago, but Linux Mint has a tendency to ship really old versions of software.

> ADDITIONAL INFORMATION
> Please bring back ksnapshot into synaptic menu which worked just fine.
That's something that the Linux Mint people would need to do. We have no input over their packaging decisions.
Comment 2 Bug Janitor Service 2019-05-24 04:33:11 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2019-06-08 04:33:11 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!