Bug 407059 - [Installer] Bogus "Falkon is already running" prompt on initial installation, may abort installation
Summary: [Installer] Bogus "Falkon is already running" prompt on initial installation,...
Status: CONFIRMED
Alias: None
Product: Falkon
Classification: Applications
Component: general (show other bugs)
Version: 3.1.0
Platform: Other Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: David Rosca
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-04-29 17:54 UTC by Øystein Steffensen-Alværvik
Modified: 2019-10-19 15:44 UTC (History)
1 user (show)

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Description Øystein Steffensen-Alværvik 2019-04-29 17:54:58 UTC
SUMMARY
The Windows Installer shows this warning dialog even though Falkon is *not* running: "Falkon is already running! Do you want the installer to try to terminate it?". Never installed Falkon on this machine before. Reproducibly always.

STEPS TO REPRODUCE
1. Download Falkon Windows x64 installer: https://download.kde.org/stable/falkon/3.1/Falkon.Installer.3.1.0.x64.exe
2. Run it like any installer.
3. Press Next a few times and then Install

OBSERVED RESULT
Warning dialog.



SOFTWARE/OS VERSIONS
Windows: 10 x64 Version 1809
Comment 1 Philippe Cloutier 2019-10-19 15:44:04 UTC
This happened to me on both of the Windows 10 installs on which I installed Falkon.

Additionally:
1. The Yes/No question offers 2 possible answers: "OK" or "Cancel".
2. Choosing Cancel aborts the installation ("Setup was not completed successfully."). To workaround, one must choose "OK".

This makes for a very bad first impression. Please upgrade this ticket's Importance to major.