SUMMARY Essentially a frequent but random problem where brush or any other action suddenly stops working and a dialog pops up stating - 'Waiting for image operation to complete...'. Saving is impossible. The only way to get out of it is to kill Krita in the Task manager, losing the work done. This is happening constantly but unexpectedly. It's happened at least 6 times today and I've lost a lot of work consequently. Essentially it's unusable at the moment. Windows update occurred yesterday and maybe connected. STEPS TO REPRODUCE 1. Use the program until it ceases to respond. There doesn't appear to be any specific action that triggers this 2. 3. OBSERVED RESULT Unresponsiveness and a dialog that won't close as mentioned above if you attempt to save the work. EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: 10 64 bit macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION Krita Version: 4.1.7 Qt Version (compiled): 5.9.3 Version (loaded): 5.9.3 OS Information Build ABI: x86_64-little_endian-llp64 Build CPU: x86_64 CPU: x86_64 Kernel Type: winnt Kernel Version: 10.0.17134 Pretty Productname: Windows 10 (10.0) Product Type: windows Product Version: 10 OpenGL Info **OpenGL not initialized** Intel(r) Core i7-7500U @ 2.70GHz 2.90GHz 32GB NVidia GTX 950M
Yes, it sounds like it may be connected to your windows update or system state, because, of course, this isn't normal. That also means there really isn't something we can do to investigate because we don't have access to your system. * what color model, channel depth and size are your images? * can you make a crash log (see https://docs.krita.org/en/reference_manual/dr_minw_debugger.html#dr-minw) * does this happen if you run Krita as administrator? * can you check whether this helps if you use the latest nightly build (download the zip file and copy the folder to your desktop): https://binary-factory.kde.org/job/Krita_Nightly_Windows_Build/
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This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!