SUMMARY STEPS TO REPRODUCE 1. 2. 3. OBSERVED RESULT EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: MacOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION
Hi Sadeem, Obviously, this problem is specific to something you are doing or to your system. If it would happen for everyone, we wouldn't have released Krita. But you're not giving us any information whatsoever, and without a lot more information, we cannot help you. Please give us: * the output of help/system information for bug reports * a crash log if available: see https://docs.krita.org/en/reference_manual/dr_minw_debugger.html#dr-minw * information about the image you want to save (color model, channel depth, number of layers, memory consumption) * which format you are trying to save to * whether this crash happens no matter which format you are trying to save to, or only for a specific format * whether you have any non-standard security software such as sandboxie installed -- anything other than Windows defender * whether you have enabled any extra security features like described in https://docs.krita.org/en/KritaFAQ.html#windows-krita-cannot-save
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
Created attachment 119160 [details] attachment-2520-0.html I apologize for my lack of response no worries the bug problem was fixed! On Sat, Mar 30, 2019 at 7:33 AM Bug Janitor Service < bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=405490 > > --- Comment #2 from Bug Janitor Service <bug-janitor@kde.org> --- > Dear Bug Submitter, > > This bug has been in NEEDSINFO status with no change for at least > 15 days. Please provide the requested information as soon as > possible and set the bug status as REPORTED. Due to regular bug > tracker maintenance, if the bug is still in NEEDSINFO status with > no change in 30 days the bug will be closed as RESOLVED > WORKSFORME > due to lack of needed information. > > For more information about our bug triaging procedures please read the > wiki located here: > https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging > > If you have already provided the requested information, please > mark the bug as REPORTED so that the KDE team knows that the bug is > ready to be confirmed. > > Thank you for helping us make KDE software even better for everyone! > > -- > You are receiving this mail because: > You reported the bug.
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information.