Bug 405474 - Loss of all touchpad functionality if mouse disconnected during suspend
Summary: Loss of all touchpad functionality if mouse disconnected during suspend
Status: RESOLVED WORKSFORME
Alias: None
Product: systemsettings
Classification: Applications
Component: general (show other bugs)
Version: 5.13.5
Platform: Ubuntu Linux
: NOR grave
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-03-14 16:49 UTC by Ilsa Loving
Modified: 2019-10-27 16:30 UTC (History)
2 users (show)

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Description Ilsa Loving 2019-03-14 16:49:42 UTC
SUMMARY
I enabled 'Disable touchpad when mouse disconnected'.  I suspended the laptop and removed the mouse.  When I turned it back on again, I lost all pointer functionality.  I rebooted the laptop and discovered touchpad options were missing from system settings.  This issue persisted between reboots and made the laptop virtually useless.

Functionality restored only when mouse was connected and disconnected while unit was booted.  Having the mouse plugged in during boot did not fix the problem, although I at least had a usable mouse cursor.

STEPS TO REPRODUCE
1. Connect mouse
2. Enable 'Disable Touchpad when mouse connected'
3. Suspend Laptop
4. Disconnect mouse
5. Resume Laptop
6. Reboot laptop

OBSERVED RESULT
Total loss of touchpad functionality.  Hardware was non-responsive.  Touchpad settings were missing from Input Devices

EXPECTED RESULT
Touchpad works on resume, no loss of settings


SOFTWARE/OS VERSIONS
Windows: 
MacOS: 
Linux/KDE Plasma: Kubuntu 18.10
(available in About System)
KDE Plasma Version: 5.13.5
KDE Frameworks Version: 5.50
Qt Version: 5.11.1

ADDITIONAL INFORMATION

Enabling feature while mouse disconnected causes touchpad to become immediately unavailable, but the touchpad settings only disappear if the machine is rebooted.  Plugging in a USB mouse restores the touchpad settings.

This was extremely inconvenient and cost me a morning of productivity because my laptop was useless while I was travelling.  I can't even fathom how someone could think arbitrarily removing the touchpad settings would be a good idea.
Comment 1 Patrick Silva 2019-05-11 00:57:06 UTC
I can't reproduce.

Operating System: KDE neon Unstable Edition
KDE Plasma Version: 5.15.80
KDE Frameworks Version: 5.58.0
Qt Version: 5.12.0
Comment 2 Nate Graham 2019-10-27 16:30:20 UTC
Me neither. The reporter is using a somewhat old version of Plasma and the touchpad stuff was rewritten since then. Let's close this and re-open if it happens again in Plasma 5.17 or later.