Bug 405340 - Email template created in wrong place and not removable
Summary: Email template created in wrong place and not removable
Status: REPORTED
Alias: None
Product: kontact
Classification: Applications
Component: mail (show other bugs)
Version: unspecified
Platform: Fedora RPMs Linux
: NOR minor
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-03-11 09:17 UTC by Mark Stanton
Modified: 2019-03-12 10:25 UTC (History)
0 users

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Description Mark Stanton 2019-03-11 09:17:05 UTC
SUMMARY
a) Templates are incorrectly created in the "Local Folders" folder rather than "Templates"
b) Templates in this folder cannot be deleted/moved.

This used to work in the expected way.

STEPS TO REPRODUCE
1. Create an email
2. Save as template
3. 

OBSERVED RESULT
Template created in "Local Folders" folder

EXPECTED RESULT
Template created in "templates" folder

SOFTWARE/OS VERSIONS
Windows: 
MacOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Version 5.10.2, or is that Kontact.
Comment 1 Christophe Marin 2019-03-12 09:25:41 UTC
in KMail settings / Accounts / Identities tab, open the relevant settings, click on the "Advanced" tab.

What's the "Templates folder" value?
Comment 2 Mark Stanton 2019-03-12 09:45:14 UTC
Fair point. I'd forgotten that it is configurable. Thank you. Setting it as I want does make it work the way I want.

However, those messages/templates in the "Local folders" folder still can't be deleted or moved (whereas those in the templates folder [the place I picked] can be).
Comment 3 Christophe Marin 2019-03-12 09:58:07 UTC
The thing is, "Local folders" (the root folder) cannot be selected under normal circumstances.

Am I right thinking you deleted your akonadi database and reconfigured everything?

To remove these bogus template, you can use the akonadiconsole debugging tool:
- On the "Browser" tab, find the "Local Folders" collection, right click / Folder Properties
- In these settings, open the ACL tab. You should only have "Create" checked

To remove the templates, check "Modify" and "Delete" on both lines, then OK.

After removing the templates, restore the previous state on the ACL tab. Only create should be enabled.
Comment 4 Mark Stanton 2019-03-12 10:10:45 UTC
Deleted and reconfigured? No, not at all. I've been running this setup has been running for 3 or 4 years now without any major change.

Is the "set the template folder" option new? All my accounts have it set as "Local Folders". I certainly haven't set them to that. I don't remember being aware of this setting, but it's possible I've just forgotten. This *might* be the first time I've attempted to use a template.

Thanks for the deletion info &tc.
Comment 5 Christophe Marin 2019-03-12 10:25:45 UTC
> Is the "set the template folder option new?" 

The identity settings exist since ages :) They didn't change much since the KMail 1.xx era.