Bug 404934 - [Synaptics] Keyboard modifiers cause touchpad disable to get stuck
Summary: [Synaptics] Keyboard modifiers cause touchpad disable to get stuck
Status: RESOLVED WORKSFORME
Alias: None
Product: systemsettings
Classification: Applications
Component: kcm_touchpad (show other bugs)
Version: 5.17.5
Platform: Ubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-03-01 00:57 UTC by Clarence Risher
Modified: 2024-04-24 03:47 UTC (History)
2 users (show)

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Latest Commit:
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Description Clarence Risher 2019-03-01 00:57:12 UTC
SUMMARY

Intermittently (a few times per day) my system enters a state where using modifier keys (shift, alt, control, super) results in the touchpad staying disabled when it should be disabled for just 250ms or not at all. The precise behavior is not always predictable, but at least one such mode comes up repeatedly.


STEPS TO REPRODUCE
1. unknown requirements to enter the problematic mode
2. press and release Alt key
3. press and hold Alt key
4. release after a few seconds.

OBSERVED RESULT

Press and release causes the touchpad to disable for the configured delay, 250ms by default.

Press and hold causes the touchpad to disable for the configured delay, then re-enable after the delay while the key is still held. Release causes the touchpad to disable indefinitely, until Alt is tapped again.


EXPECTED RESULT

As in normal usage, no part of modifier/shortcut usage should trigger the touchpad disabling behavior.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Kubuntu 19.04
KDE Plasma Version: 5.14.90
KDE Frameworks Version: 5.54.0
Qt Version: 5.11.3

ADDITIONAL INFORMATION
This is probably a duplicate of #332654 from five years ago.

I have run xev while the problem is extant and it registers all the keyboard events that I expect for pressing and holding and releasing the key, and no touchpad events when the touchpad is disabled.
Comment 1 Nate Graham 2019-03-02 13:49:00 UTC
Are you using the libinput backend or synaptics? Are most of the controls in the Touchpad settings UI disabled or grayed out?
Comment 2 Clarence Risher 2019-03-04 18:09:59 UTC
I switched to synaptics in order to un-grey those settings. I am unsure if this problem coincided with that switch. I will switch back and report my findings.
Comment 3 Nate Graham 2019-03-04 18:52:12 UTC
Thanks!
Comment 4 Nate Graham 2024-03-25 02:16:30 UTC
Hello! This bug report concerns the Synaptics version of the Touchpad page, which is no longer supported in Plasma 6. Can you please see if the issue still happens when using Libinput? If so, please change the status back to "REPORTED." If not, go ahead and change it to "RESOLVED FIXED", or let the bot do it automatically after a month. Thanks!
Comment 5 Bug Janitor Service 2024-04-09 03:48:04 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Bug Janitor Service 2024-04-24 03:47:18 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!