Bug 404775 - Android phone support keeps breaking when updates are pushed out
Summary: Android phone support keeps breaking when updates are pushed out
Status: RESOLVED FIXED
Alias: None
Product: kio-extras
Classification: Frameworks and Libraries
Component: MTP (show other bugs)
Version: 18.12.2
Platform: Neon Linux
: NOR normal
Target Milestone: ---
Assignee: Elvis Angelaccio
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-02-24 15:10 UTC by roland
Modified: 2019-04-09 02:04 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
android error screen shot (45.97 KB, image/png)
2019-02-24 15:10 UTC, roland
Details
Can see in Dolphin and the browse window for pictures (265.50 KB, image/png)
2019-03-23 20:02 UTC, roland
Details
Cannot open in Gwenview (265.50 KB, image/png)
2019-03-23 20:03 UTC, roland
Details

Note You need to log in before you can comment on or make changes to this bug.
Description roland 2019-02-24 15:10:12 UTC
Created attachment 118337 [details]
android error screen shot

SUMMARY
This gets really old. I can plug in my XP5700 and copy pictures to my desktop, then you push out "updates" and no android phone will work anymore. This stays busted for many many many months and it doesn't seem to matter which Android phone someone tries with.

STEPS TO REPRODUCE
1. Plug-in android phone.
2. Attempt to open in file manager
3. Watch nice little meaningless error message.

The file or folder udi=/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1 does not exist.

OBSERVED RESULT

Dolphin has error message

EXPECTED RESULT
Should show directory contents like every other distro.

SOFTWARE/OS VERSIONS
Windows: 
MacOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
roland@roland-HP-Compaq-Elite-8300-SFF:~$ lsb_release -a
No LSB modules are available.
Distributor ID: neon
Description:    KDE neon User Edition 5.15
Release:        18.04
Codename:       bionic
Comment 1 Harald Sitter 2019-02-25 10:48:43 UTC
Have you tried turning it off and on again?
Comment 2 roland 2019-02-25 12:47:56 UTC
(In reply to Harald Sitter from comment #1)
> Have you tried turning it off and on again?

I've tried the Microsoft/AGILE solution to everything many times. This is a problem caused by Microsoft/AGILE development style. It's a bug deep within Neon which will take actual architecting to solve. If I install Files 3.26.4 from the repo I can physically copy files from the phone to the desktop. This doesn't help other applications as none of them can pull photos from the phone and Dolphin is less than useless at it. That wasn't the case earlier this year.
Comment 3 Harald Sitter 2019-02-25 14:50:37 UTC
Have you actually unlocked the phone (as in: it's not on the lock screen) and have you actually enabled the file sharing on the phone side?
That error is fairly indicative of the phone simply not wanting to be talked to.
Comment 4 roland 2019-02-25 14:59:11 UTC
(In reply to Harald Sitter from comment #3)
> Have you actually unlocked the phone (as in: it's not on the lock screen)
> and have you actually enabled the file sharing on the phone side?
> That error is fairly indicative of the phone simply not wanting to be talked
> to.

It's not fairly indicative of anything. On the EXACT same desktop computer with the EXACT same phone having done nothing different I can open Dolphin and not find the device. I can open Files and not only find the device, but copy pictures from it to the local machine.

This used to work with Dolphin. KDE has a fixit-breakit-breakit-breakit-fixit-breakit-breakit-breakit-breakit history with this.

This has nothing to do with the phone or settings or anything other than a lack of testing.
Comment 5 valdikss 2019-03-01 16:45:20 UTC
Try this workaround:

https://bugs.kde.org/show_bug.cgi?id=387454

If it works for you, you're seeing kernel regression.
Comment 6 roland 2019-03-23 20:02:12 UTC
Created attachment 118985 [details]
Can see in Dolphin and the browse window for pictures
Comment 7 roland 2019-03-23 20:03:01 UTC
(In reply to roland from comment #6)
> Created attachment 118985 [details]
> Can see in Dolphin and the browse window for pictures

but cannot open the image using Gwenview as fail 3 picture shows. Firefox can open the same images just fine.
Comment 8 roland 2019-03-23 20:03:26 UTC
Created attachment 118986 [details]
Cannot open in Gwenview
Comment 9 roland 2019-04-09 02:04:25 UTC
Yesterday I applied all of the updates which were built up. Seems like a lot of them. I had the occasion to take a few pictures tonight. While it is not perfect, I was able to plug in the phone and Dolphin could drag image files from phone to local folder. I could also open with Gwenview. Whatever they rolled out over the weekend seems to have fix it for my Sonim Bolt. With my XP5 the Dolphin image preview doesn't work but Gwenview could open an image file.