Bug 404377 - Filter dialog does not appear
Summary: Filter dialog does not appear
Status: RESOLVED FIXED
Alias: None
Product: krita
Classification: Applications
Component: Filters (other bugs)
Version First Reported In: 4.1.5
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
: 404376 (view as bug list)
Depends on:
Blocks:
 
Reported: 2019-02-15 01:18 UTC by andrea romano
Modified: 2019-03-06 09:30 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
attachment-12049-0.html (2.39 KB, text/html)
2019-02-15 14:41 UTC, andrea romano
Details
attachment-20818-0.html (857 bytes, text/html)
2019-02-15 18:19 UTC, andrea romano
Details
attachment-13715-0.html (1.39 KB, text/html)
2019-02-16 15:19 UTC, andrea romano
Details

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Description andrea romano 2019-02-15 01:18:40 UTC
Hello,

I do not work anymore the functions "filter", I tried to uninstall and reinstall different versions of Krita, but the problem is always the same: everything concerning the filters, do not work, if I try to click for example on Color Balance , the window does not appear, blocking all the functions.

The system requirements of my computer are:

Windows 10 pro; intel core i5; ram 8gb; 64 bit x64 operating system
Comment 1 Jasper 2019-02-15 01:51:50 UTC
*** Bug 404376 has been marked as a duplicate of this bug. ***
Comment 2 Halla Rempt 2019-02-15 11:19:35 UTC
Hi Andrea, check that you don't have any third-party "security" software installed that might interfere with Krita, like sandboxie.
Comment 3 andrea romano 2019-02-15 14:41:06 UTC
Created attachment 118108 [details]
attachment-12049-0.html

Hi,

I did it, I disabled Malware Byte and Avast ... Nothing! Unfortunately the
problem persists. I think I will be able to format the pc.

<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
Mail
priva di virus. www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

Il giorno ven 15 feb 2019 alle ore 12:19 Boudewijn Rempt <
bugzilla_noreply@kde.org> ha scritto:

> https://bugs.kde.org/show_bug.cgi?id=404377
>
> Boudewijn Rempt <boud@valdyas.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>          Resolution|---                         |WAITINGFORINFO
>              Status|REPORTED                    |NEEDSINFO
>
> --- Comment #2 from Boudewijn Rempt <boud@valdyas.org> ---
> Hi Andrea, check that you don't have any third-party "security" software
> installed that might interfere with Krita, like sandboxie.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 4 Halla Rempt 2019-02-15 15:52:20 UTC
First try to run Krita as administrator, and see whether that makes a difference.
Comment 5 andrea romano 2019-02-15 18:19:29 UTC
Created attachment 118116 [details]
attachment-20818-0.html

I always use My PC with my account as Administrator

Il giorno ven 15 feb 2019, 16:52 Boudewijn Rempt <bugzilla_noreply@kde.org>
ha scritto:

> https://bugs.kde.org/show_bug.cgi?id=404377
>
> --- Comment #4 from Boudewijn Rempt <boud@valdyas.org> ---
> First try to run Krita as administrator, and see whether that makes a
> difference.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 6 Bug Janitor Service 2019-02-16 04:33:10 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 7 Halla Rempt 2019-02-16 12:34:11 UTC
Um... That's seldom a good idea. But in that case, create a new user account, and check whether that user has the same problem as well. Or you could try to reset Krita's settings (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration) -- but that's a very long shot because there's absolutely nothing in Krita itself that could cause this behaviour. It must be something to do with your system.
Comment 8 andrea romano 2019-02-16 15:19:26 UTC
Created attachment 118137 [details]
attachment-13715-0.html

Great! I had to do was rename the file Kritarc and reinstall Krita. Now
everything works as before. Thank you very much!!!

Il giorno sab 16 feb 2019, 13:34 Boudewijn Rempt <bugzilla_noreply@kde.org>
ha scritto:

> https://bugs.kde.org/show_bug.cgi?id=404377
>
> --- Comment #7 from Boudewijn Rempt <boud@valdyas.org> ---
> Um... That's seldom a good idea. But in that case, create a new user
> account,
> and check whether that user has the same problem as well. Or you could try
> to
> reset Krita's settings
> (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration)
> -- but
> that's a very long shot because there's absolutely nothing in Krita itself
> that
> could cause this behaviour. It must be something to do with your system.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 9 Halla Rempt 2019-02-16 21:29:41 UTC
Then I'm completely puzzled as to what might've happened... Could you attach the original kritarc file to the bug?
Comment 10 wolthera 2019-03-06 09:30:08 UTC
I guess we're not getting the old kritarc, I'll close this...