Bug 403442 - krita closes out of nowhere
Summary: krita closes out of nowhere
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: General (show other bugs)
Version: 4.1.7
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-01-20 21:09 UTC by Wenkie Moo
Modified: 2019-01-22 18:31 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Wenkie Moo 2019-01-20 21:09:47 UTC
Krita closes out of nowhere when I'm painting or drawing.
I was editing a few documents and it suddenly crashed and closed itself, it has happened about 20 times today and I have uploaded Krita to the last version.

STEPS TO REPRODUCE
1. Start Krita.
2. Open a document.
3. Edit a few minutes the file.

OBSERVED RESULT

It just closes, doesn't even say "Krita is not responding" or something like that, it just closes and I have to open the program once again.

EXPECTED RESULT

I expect it to keep working, yesterday I was working on 2 files at the same time and it didn't close itself not even 1 time. But today I woke up, started the program, worked on the things I didn't finish yesterday (not even 2 files opened at the same time) and I found myself in this situation where Krita is unstable.

SOFTWARE/OS VERSIONS
Windows: 10
Qt Version (compiled): 5.9.3
Qt Version (loaded): 5.9.3
Comment 1 Scott Petrovic 2019-01-21 15:43:29 UTC
I think we might need more specifics to be able to do anything with this report.

You seem to be using a function or feature that is causing the crashes. Try to pay attention to exactly what you were doing right before the crash and list that here. Maybe we can pinpoint exactly what is causing it.

I have used krita for quite a few hours without a crash...but I am probably using stuff that you aren't.

Things like what tool you were using and what action you were doing when it crashed would be helpful.
Comment 2 Wenkie Moo 2019-01-21 16:03:55 UTC
Hi! Thanks, English isn't my main language so I was kinda confused about what should I put here, every post I saw of krita crashing was from a Linux user and I use Windows so I didn't know what to exactly write here.

Well, the day before yesterday I was making stickers at night and like I said in the description I had two files opened, one with a resolution of 1560 × 1560 where I was making the stickers and another that was just a jpg I found in Internet with skin reference colours. 
There was another window opened in my computer because I was watching YouTube while drawing. 
Krita worked perfectly with everything I said (I was painting so the only thing I used was a pencil, a soft airbrush and I think that's all, I don't really use lots of tools while painting).
The thing is that what I mentioned was fron the day before yesterday but the problem was yesterday. 
I used the exact same tools but because I copied the colours of the skin reference sheet, I didn't need it anymore so I had just a file opened. I put youtube in the background normally, and I painted a while, about 5 minutes until I tried to save the progress and it just closed. 
I opened it again and tried the same thing, but it saved, I passed another 5 minutes painting a little details, I tried to change the color I was working with and again, it closed.
Happened a lot of times in differents circumstances. 
I used to have problems while adding colours to a palette but when I had those, the program would tell me that it has crashed or isn't working properly, but now with these crashes, it just doesn't say anyhing.

I tried my best to give a detailed description, but I'm not really sure if it's going to be helpful because it doesn't have a definitive pattern like using a marker and it closes. It happened that after putting the report it worked fine for about an hour or two. But then it closed again.

I haven't tested it today, but I'm going to soon and I'll see if I can write down exactly what I was doing this time.