SUMMARY: Not able to access files from the smartphone using dolphin. If I am using USB Debugger in the developer options from Android, the problem remains, however using a other file manager it works perfectly! Error message: the process for mtp protocol died unexpectedly STEPS TO REPRODUCE 1. Install Kubuntu 18.10. 2. Plugg in Android 9 phone (Motorola X4). 3. Select File Manager from the phone. 4. Error message: "the process for mtp protocol died unexpectedly" and I cannot access files. 5. Using USB debugger from the Android developer options does not work. OBSERVED RESULT Not able to retain my files. EXPECTED RESULT Using a other file manager it works fine, which would be excepted. SOFTWARE/OS VERSIONS: Kubuntu 18.10 Windows: MacOS: Linux/KDE Plasma: ubuntu 18.10 (available in About System) KDE Plasma Version: 5.13.5 KDE Frameworks Version: 5.50.0 Qt Version: 5.11.1 ADDITIONAL INFORMATION Kubuntu x64, newly installed AMD Ryzen 1700X 16GB DDR4 RAM Motorola X4, Android 9
Good news: MTP was substantially improved (rewritten really) in KDE APplications 18.12 to fix this issue!
(In reply to Nate Graham from comment #1) > Good news: MTP was substantially improved (rewritten really) in KDE > APplications 18.12 to fix this issue! How do I update to the latest version if I am on Kubuntu 18.10? sudo apt update and sudo apt full-upgrade tells me I am up to date. Do I need to wait for 19.04?
(K)Ubuntu is a discrete release distro, so for the most part, you don't. Waiting for 19.04 is probably your best bet, but if you can't wait, you can always build from source (https://community.kde.org/Get_Involved/development#Applications; make sure to build kio-extras as well as Dolphin) or try the Flatpak nightly build of Dolphin (https://community.kde.org/Guidelines_and_HOWTOs/Flatpak#Applications)if you can't wait.
(In reply to Nate Graham from comment #3) > (K)Ubuntu is a discrete release distro, so for the most part, you don't. > Waiting for 19.04 is probably your best bet, but if you can't wait, you can > always build from source > (https://community.kde.org/Get_Involved/development#Applications; make sure > to build kio-extras as well as Dolphin) or try the Flatpak nightly build of > Dolphin > (https://community.kde.org/Guidelines_and_HOWTOs/Flatpak#Applications)if you > can't wait. Thanks dude for your support and time. I will just wait when 19.04 is out, I am still a novice user who likes minimal packages installed. Will donate to KDE project in the future :)