SUMMARY STEPS TO REPRODUCE 1. Stopped working 2. My HUION KAMVAS PRO 12 can't draw with this program 3. Stops my pen OBSERVED RESULT I don't know why, but when I run the program then all the program doesn't detect my pen of my huion kamvas pro 12. EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: MacOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION
Hi Laura, Please check whether the huion driver is properly installed, and whether it's the latest version. You can also try to enable the Windows 8 Pointer API option Krita's settings.
Created attachment 117478 [details] attachment-27934-0.html Well, I recently reinstalled the huion driver (the newest), but it's still the same. *Laura Muñiz* On Tue, Jan 15, 2019 at 12:19 PM Boudewijn Rempt <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=403137 > > Boudewijn Rempt <boud@valdyas.org> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Status|REPORTED |NEEDSINFO > CC| |boud@valdyas.org > Resolution|--- |WAITINGFORINFO > > --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> --- > Hi Laura, > > Please check whether the huion driver is properly installed, and whether > it's > the latest version. You can also try to enable the Windows 8 Pointer API > option > Krita's settings. > > -- > You are receiving this mail because: > You reported the bug.
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information.
Based off our supported tablets list... https://docs.krita.org/en/reference_manual/list_supported_tablets.html It looks like Huion stuff works pretty well. Obviously there are a lot of different tablet versions they make, so maybe there is something special about the version you have. I don't specifically see KAMVAS Pro 12 on the list for Krita. I would probably try to see if your pen pressure works in another program. Then try to contact Huion with what is going on. There are a number of people that use Krita and Huion (including me), so Huion might be a better place to get support for troubleshooting. It could be a combination of driver stuff and configuration to get it going
I am going to close this issue for now. If there is still an issue going on and you want to open up another ticket you can. Based off the information, there is a good chance it is a tablet driver related issue with this.