Bug 402773 - Current Track is missing, not showing anything.
Summary: Current Track is missing, not showing anything.
Status: RESOLVED INTENTIONAL
Alias: None
Product: amarok
Classification: Applications
Component: Context View/Current Track (show other bugs)
Version: 2.9.0
Platform: Other Linux
: NOR normal
Target Milestone: kf5
Assignee: Amarok Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-01-02 01:48 UTC by hong
Modified: 2019-01-20 18:00 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
this pic shows the empty Current Track (1.04 MB, image/png)
2019-01-02 02:06 UTC, hong
Details
picture of Current Track with recently played links (585.02 KB, image/png)
2019-01-02 16:11 UTC, hong
Details

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Description hong 2019-01-02 01:48:30 UTC
SUMMARY
i just installed Amarok on Kubuntu 18.04. there is local NAS drive that contains music files. When i play tracks, Current Track in the middle context pane is not showing anything. Most of the area is white except for a thin vertical bar which i'm assuming is the window.

even after i stop playing, Recently Played is not showing at all.

STEPS TO REPRODUCE
1. install on Kubuntu
2. play from local location, 
3. 

OBSERVED RESULT
it looks to me like the window is sized wrong or something because it just looks strange. i tried removing all other applets but the behavior is the same.


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
MacOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 hong 2019-01-02 02:06:01 UTC
Created attachment 117234 [details]
this pic shows the empty Current Track
Comment 2 Myriam Schweingruber 2019-01-02 11:18:53 UTC
I can only presume that you have something missing in the dependencies, it displays correctly for me. Maybe a forced reinstall helps, else you should report it to Kubuntu
Comment 3 hong 2019-01-02 12:46:23 UTC
thank you for the quick response.
i did the reinstall but it did not help.
here's the output, perhaps you can detect what is missing.
especially those 2 lines about 'unknown media types'?

sudo apt-get install --reinstall amarok
Reading package lists... Done
Building dependency tree       
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 5 not upgraded.
Need to get 0 B/9,058 kB of archives.
After this operation, 0 B of additional disk space will be used.
debconf: unable to initialize frontend: Dialog
debconf: (Dialog frontend requires a screen at least 13 lines tall and 31 columns wide.)
debconf: falling back to frontend: Readline
(Reading database ... 273197 files and directories currently installed.)
Preparing to unpack .../amarok_2%3a2.9.0-0ubuntu2_amd64.deb ...
Unpacking amarok (2:2.9.0-0ubuntu2) over (2:2.9.0-0ubuntu2) ...
Processing triggers for mime-support (3.60ubuntu1) ...
Processing triggers for desktop-file-utils (0.23-1ubuntu3.18.04.2) ...
Setting up amarok (2:2.9.0-0ubuntu2) ...
Processing triggers for libc-bin (2.27-3ubuntu1) ...
Processing triggers for man-db (2.8.3-2ubuntu0.1) ...
Processing triggers for shared-mime-info (1.9-2) ...
Unknown media type in type 'all/all'
Unknown media type in type 'all/allfiles'
Processing triggers for gnome-menus (3.13.3-11ubuntu1.1) ...

i am seeing identical "Current Track" problem on 2 different machines.
Amarok, except for this, looks and plays just great!
Comment 4 hong 2019-01-02 16:11:06 UTC
Created attachment 117244 [details]
picture of Current Track with recently played links
Comment 5 Myriam Schweingruber 2019-01-03 16:18:01 UTC
(In reply to hong from comment #3)
> thank you for the quick response.
> i did the reinstall but it did not help.
> here's the output, perhaps you can detect what is missing.
> especially those 2 lines about 'unknown media types'?
> 
> sudo apt-get install --reinstall amarok
> Reading package lists... Done
> Building dependency tree       
> Reading state information... Done
> 0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 5 not upgraded.
> Need to get 0 B/9,058 kB of archives.
> After this operation, 0 B of additional disk space will be used.
> debconf: unable to initialize frontend: Dialog
> debconf: (Dialog frontend requires a screen at least 13 lines tall and 31
> columns wide.)
> debconf: falling back to frontend: Readline
> (Reading database ... 273197 files and directories currently installed.)
> Preparing to unpack .../amarok_2%3a2.9.0-0ubuntu2_amd64.deb ...
> Unpacking amarok (2:2.9.0-0ubuntu2) over (2:2.9.0-0ubuntu2) ...
> Processing triggers for mime-support (3.60ubuntu1) ...
> Processing triggers for desktop-file-utils (0.23-1ubuntu3.18.04.2) ...
> Setting up amarok (2:2.9.0-0ubuntu2) ...
> Processing triggers for libc-bin (2.27-3ubuntu1) ...
> Processing triggers for man-db (2.8.3-2ubuntu0.1) ...
> Processing triggers for shared-mime-info (1.9-2) ...
> Unknown media type in type 'all/all'
> Unknown media type in type 'all/allfiles'
> Processing triggers for gnome-menus (3.13.3-11ubuntu1.1) ...
> 
> i am seeing identical "Current Track" problem on 2 different machines.
> Amarok, except for this, looks and plays just great!

normally there should be more than one package for Amarok to install, if the packaging was done correctly by the distribution.

As for the unknown media types I have no idea what this refers to, it is most likely not Amarok related anyway, as these are MIME types we have no control over.
Comment 6 hong 2019-01-03 18:04:27 UTC
Clementine works!
Comment 7 Bug Janitor Service 2019-01-18 04:33:09 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 8 hong 2019-01-18 18:03:08 UTC
i have provided all info but since the bug is showing up on two different machines, i have moved on to another app, Clementine.
Comment 9 Myriam Schweingruber 2019-01-20 18:00:17 UTC
Closing