Bug 402333 - Kmail closing unexpectedly, particularly when opening a message to read it.
Summary: Kmail closing unexpectedly, particularly when opening a message to read it.
Status: RESOLVED WORKSFORME
Alias: None
Product: kmail2
Classification: Applications
Component: message list (show other bugs)
Version: 5.7.3
Platform: Ubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-12-19 05:35 UTC by Keith Sayers
Modified: 2023-02-18 03:47 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:


Attachments
Crash report from /var/crash (229.46 KB, text/plain)
2018-12-19 05:35 UTC, Keith Sayers
Details

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Description Keith Sayers 2018-12-19 05:35:18 UTC
Created attachment 117003 [details]
Crash report from /var/crash

SUMMARY
   Kmail crashes when I am opening a message to read it and I get the 'closed unexpectedly' message.  I have tried taking the option there to send a report but get told there is not enough to make that useful.

STEPS TO REPRODUCE
1. Open Kmial
2. Download new mail
3. Attempt to open any message

OBSERVED RESULT
After a varying interval of only a few seconds Kmail crashes and I get the 'closed unexpectedly' report.  Has happened many times over several weeks

EXPECTED RESULT
The message to be displayed for reading.

SOFTWARE/OS VERSIONS
Windows: 
MacOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Sending crash report as an attachment because it is so long
Comment 1 Justin Zobel 2023-01-19 00:19:08 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 2 Bug Janitor Service 2023-02-03 05:02:07 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2023-02-18 03:47:55 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!