Bug 402308 - kdenlive crash on start
Summary: kdenlive crash on start
Status: RESOLVED WORKSFORME
Alias: None
Product: kdenlive
Classification: Applications
Component: Setup & Installation (show other bugs)
Version: 18.08.2
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Vincent PINON
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-12-18 15:17 UTC by Kyrie eleison
Modified: 2020-03-08 16:56 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:
fritzibaby: timeline_corruption+

Attachments
error report (7.62 KB, text/plain)
2018-12-18 15:17 UTC, Kyrie eleison 		Details
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Description Kyrie eleison 2018-12-18 15:17:21 UTC 
Created attachment 116995 [details]
error report

SUMMARY

Kdenlive-18.08.2 crash on every start.
OS is MS Windows 10 Home.
In attachemnt is the Error report.

kdenlive.exe caused an Access Violation at location 0000000000000000 DEP violation at location 0000000000000000.

Thanks a lot for the help!

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
MacOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 emohr 2018-12-18 17:27:35 UTC 
This seems the graphic card driver. Please follow this steps: https://userbase.kde.org/Kdenlive/Manual/Windows_Issues#Kdenlive_crash_or_green_Monitor . 

Which graphic card brand do you have?
Comment 2 Kyrie eleison 2018-12-19 03:21:46 UTC 
(In reply to emohr from comment #1)
> This seems the graphic card driver. Please follow this steps:
> https://userbase.kde.org/Kdenlive/Manual/
> Windows_Issues#Kdenlive_crash_or_green_Monitor . 
> 
> Which graphic card brand do you have?

Thanks for your reply. I will try above link for solve it.

BTW. I am working on a laptop with Onboard and a USB graphic card as below:
Intel(R) HD Graphics Family - Manuf. Intel Corporation - Version 20.19.15.4549
DisplayLink USB Device - Manuf. DisplayLink - Version 9.0.1632.0
Comment 3 emohr 2020-03-08 16:56:10 UTC 
It seems it works. We close this bug. If it still appears in the latest version, please feel free to re-open it and update the affected version number.