Bug 401542 - I am losing more and more thumbnails in the left pane TAGS view. Everything used to work fine.
Summary: I am losing more and more thumbnails in the left pane TAGS view. Everything u...
Status: RESOLVED FIXED
Alias: None
Product: digikam
Classification: Applications
Component: Tags-Keywords (other bugs)
Version First Reported In: 6.0.0
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-11-29 18:52 UTC by Galen Adams
Modified: 2023-04-30 01:55 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In: 8.1.0
Sentry Crash Report:


Attachments
Screenshot of example of missing thumbnail behavior. (34.78 KB, image/png)
2018-11-29 18:52 UTC, Galen Adams
Details
Second screenshot example of missing thumbnail behavior. (1.01 MB, image/png)
2018-11-29 18:56 UTC, Galen Adams
Details
Third screenshot example of missing thumbnail behavior. (921.79 KB, image/png)
2018-11-29 18:57 UTC, Galen Adams
Details
Even more errant Behavior (1.04 MB, image/png)
2018-11-30 08:47 UTC, Galen Adams
Details
DeBug View (11.98 KB, text/plain)
2018-12-04 13:22 UTC, Galen Adams
Details
DeBugView_ 08-Dec-2018_3AM (84.20 KB, text/plain)
2018-12-08 09:15 UTC, Galen Adams
Details
attachment-945817-0.html (963 bytes, text/html)
2023-04-29 21:18 UTC, Galen Adams
Details

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Description Galen Adams 2018-11-29 18:52:23 UTC
Created attachment 116568 [details]
Screenshot of example of missing thumbnail behavior.

SUMMARY
I am losing more and more thumbnails in the left pane TAGS view. Everything used to work fine. This problem started with digiKam 5.6.0; in an effort to repair, I installed 6.0.0Beta3 to no avail. I have rebuilt the thumbnail cache several times to no avail.
Each time I open digiKam, I have lost more thumbnails in the TAGS search pane. Blank white space is there where the thumbnails should be. The correct number of tagged items displays in the blue separator bar. Sometimes, but not always, I can right-click the area where a thumbnail should be and it will then appear; however, I cannot perform any  normal operations on the re-appeared thumbnail; anywhere that I left-click on the thumbnail will result in a white rectangle that appears and stays there. I can keep left-clicking until the white rectangles have completely obliterated the visible thumbnail.
The thumbnails that do appear as they should are able to have normal operations performed on them.
The problem started with only a few missing thumbnails; not there are several hundred that are affected.
This behavior completely negates the reason for digiKam and Keyword Tagging.  

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
MacOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Galen Adams 2018-11-29 18:56:12 UTC
Created attachment 116569 [details]
Second screenshot example of missing thumbnail behavior.
Comment 2 Galen Adams 2018-11-29 18:57:38 UTC
Created attachment 116570 [details]
Third screenshot example of missing thumbnail behavior.
Comment 3 Maik Qualmann 2018-11-29 19:37:57 UTC
That looks weird. Which database do you use (SQLite or MySQL)? Can you download DebugView from Microsoft and post the messages if it is displayed incorrectly? Only in the tag view or also in the album view?

Maik
Comment 4 Galen Adams 2018-11-30 08:47:36 UTC
Created attachment 116578 [details]
Even more errant Behavior

This is new errant behavior that I have just discovered.
Under this particular Tags view, there should be a total of 11 Items in two albums.
It is only displaying 4 Items from one album that should have 8 Items.
The info in the blue bar says only 3 Items, even though it is displaying 4 of the 8 that should be there.
It completely ignores the second album that contains 3 Items.
Under just this one tag heading, there are more and worse discrepancies each time I view.
This behavior holds true for nearly all of my tags.
This completely negates my main reason for using digiKam = being able to organize and find images by keyword tags.
A few weeks ago, there was not a single flaw in my Tags view and now it is self-destructing.
Comment 5 Maik Qualmann 2018-11-30 17:48:55 UTC
You've seen my Comment 3? Please answer the questions so we can investigate the problem and the cause.

Maik
Comment 6 Galen Adams 2018-12-04 13:22:58 UTC
Created attachment 116672 [details]
DeBug View

Here is my attempt at DeBug View.
No matter what I tried, it would not allow Capture Global Win32; I even tried Run As Administrator.
I opened DeBug View, clicked Capture, started digikam, and went back and forth between Albums and Tags View; in Tags View,I right-clicked some of the partially appearing thumbnails and replicated the white rectangles appearing on the thumbnails.
I hope this is of some help in solving my problem.
Comment 7 Maik Qualmann 2018-12-08 06:51:34 UTC
The DebugView log does not show any noticeable. Unfortunately it is not complete, it lacks the beginning of the program start. To narrow down the cause of this error, we need to know if you are using a SQLite or MySQL database.

Maik
Comment 8 Galen Adams 2018-12-08 09:15:41 UTC
Created attachment 116745 [details]
DeBugView_ 08-Dec-2018_3AM

DEBugView started, then started digiKam, switched from Albums View to Tags View in left pane, browsed through a sampling of the tags known to not display properly, replicated the problem with the white rectangles appearing wherever I click the problem thumbnails, switched back to Albums View, closed digiKam.
Comment 9 Maik Qualmann 2018-12-08 11:10:10 UTC
Ok, you are using SQLite. You have a lot of collections the referring to JPEG files. This is not really possible, because only directories can be selected in the dialog for adding a collection. Your digikam4.db may be damaged and can not be repaired. Create a backup of the digikam4.db. Go into the settings of digikam and under collection remove all entries referring to a *.jpg file.

Maik
Comment 10 Maik Qualmann 2018-12-08 11:50:10 UTC
I just see that it seems all directories, you've added all subdirectories as a collection. That's completely wrong. Only the top directory of an image directory is added. It's best to start with a new digikam database.

Maik
Comment 11 caulier.gilles 2020-08-01 15:52:06 UTC
digiKam 7.0.0 stable release is now published and now available as FlatPak:

https://www.digikam.org/news/2020-07-19-7.0.0_release_announcement/

We need a fresh feedback on this file using this version.

Thanks in advance

Gilles Caulier
Comment 12 caulier.gilles 2022-01-09 22:26:45 UTC
Hi Adams and happy new year,

Can you check if problem remain with digiKam 7.5.0 pre-release Windows installer available
here :

https://files.kde.org/digikam/

Thanks in advance

Gilles Caulier
Comment 13 caulier.gilles 2023-04-29 09:34:32 UTC
@Adam,

digiKam 8.0.0 is out. This entry still valid with this release ?

Best regards

Gilles Caulier
Comment 14 Galen Adams 2023-04-29 21:18:12 UTC
Created attachment 158544 [details]
attachment-945817-0.html

No, it's not.

I haven't been plagued with this in the last several versions.
Thanks.

On Sat, Apr 29, 2023 at 4:34 AM <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=401542
>
> --- Comment #13 from caulier.gilles@gmail.com ---
> @Adam,
>
> digiKam 8.0.0 is out. This entry still valid with this release ?
>
> Best regards
>
> Gilles Caulier
>
> --
> You are receiving this mail because:
> You reported the bug.