Bug 401390 - When making new file, a blank canvas doesn't appears, tools doesn't works, still at main panel.
Summary: When making new file, a blank canvas doesn't appears, tools doesn't works, st...
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Usability (other bugs)
Version First Reported In: 4.1.5
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-11-25 09:42 UTC by oamsinth
Modified: 2018-12-25 03:44 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
Picture of what the problem is, I made a new file ready to draw but then. This happens I CAN'T GODDAMN DRAW ITTTTTTTTTT IT HAS NO CANVAS (127.74 KB, image/png)
2018-11-25 09:42 UTC, oamsinth
Details

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Description oamsinth 2018-11-25 09:42:49 UTC
Created attachment 116497 [details]
Picture of what the problem is, I made a new file ready to draw but then. This happens I CAN'T GODDAMN DRAW ITTTTTTTTTT IT HAS NO CANVAS

Problem :When i opened Krita, It works normally i can click on everything and it will responses. But when i create a new file it would still be on the main page and everything is not responsible anymore.

At the first time i opened Krita, I used that create new file shortcut which is supposed to be Ctrl + N but i accidently pressed Ctrl + Shift + N and it went freezing so i press it a couple of times and close it. And when i reopen Krita it just be like the problem i am having right now.

PLEASE HELP!
Comment 1 Halla Rempt 2018-11-25 11:48:27 UTC
Given that hundreds of thousands of Windows users can use Krita without problems, there's obviously something weird going on your system. To figure out what that might be, olease provide more information:

* Where did you get Krita? krita.org, Steam or the Windows Store
* Do you have a 64 bits or 32 bits version of Krita
* does this als happen if you:
** disable canvas acceleration in settings/configure krita/display
** enable canvas acceleration and select opengl in that page
** enable canvas acceleration and select angle in that page.

Finally, could you download the latest nightly build, and if this issue still happens, add the output of help/system information for bug reports as a comment to this bug?

You can download the nightly build for 64 bits windows here: 

https://binary-factory.kde.org/job/Krita_Nightly_Windows_Build/
Comment 2 Bug Janitor Service 2018-12-10 03:44:16 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2018-12-25 03:44:36 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!