Bug 401007 - Elisa does not start
Summary: Elisa does not start
Status: RESOLVED FIXED
Alias: None
Product: Elisa
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Flatpak Linux
: NOR normal
Target Milestone: ---
Assignee: Matthieu Gallien
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-11-13 15:19 UTC by pewkrause
Modified: 2018-12-10 18:08 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:


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Description pewkrause 2018-11-13 15:19:54 UTC
I am running Kubuntu 18.10 and installed Elisa from flathub. I cant start elisa neither from the launcher nor from the console. Starting from the console it gives the error message

elisa: symbol lookup error: /lib/libKF5KCMUtils.so.5: undefined symbol: _ZN12KQuickAddons12ConfigModule10pagePushedEP10QQuickItem

Running the flatpak 'repair' command does not fix the issue.


SOFTWARE/OS VERSIONS
Windows: 
MacOS: 
Linux/KDE Plasma: Kubuntu 18.10
(available in About System)
KDE Plasma Version: 5.14.3
KDE Frameworks Version: 
Qt Version: 5.41.0

ADDITIONAL INFORMATION
Using the Ubuntu Backports
Comment 1 Matthieu Gallien 2018-11-13 15:27:18 UTC
Do you know the source and version of your Flatpak package ?
Comment 2 pewkrause 2018-11-13 18:18:03 UTC
Installed it fron Flathub and the 'info' command outputs

Ref: app/org.kde.elisa/x86_64/stable
Kennung: org.kde.elisa
Architektur: x86_64
Zweig: stable
Ursprung: flathub
Collection ID: org.flathub.Stable
Date: 2018-09-30 07:43:48 +0000
Subject: build stable 0.3 version of Elisa (1d346801)
Commit: 50efbf9079880e1f1a6ff9b1306912a8f37d66538ba86a136f8095bdd033c5c4
Parent: 64bf7b02151b8699696b6ad0fb13f1ac00d871cf8dc9a7f3b54ad46dd4fb8cbb
Ort: /var/lib/flatpak/app/org.kde.elisa/x86_64/stable/50efbf9079880e1f1a6ff9b1306912a8f37d66538ba86a136f8095bdd033c5c4
Installierte Größe: 9,8 MB
Laufzeitumgebung: org.kde.Platform/x86_64/5.11
Sdk: org.kde.Sdk/x86_64/5.11
Comment 3 Matthieu Gallien 2018-12-09 20:02:02 UTC
(In reply to pewkrause from comment #2)
> Installed it fron Flathub and the 'info' command outputs
> 
> Ref: app/org.kde.elisa/x86_64/stable
> Kennung: org.kde.elisa
> Architektur: x86_64
> Zweig: stable
> Ursprung: flathub
> Collection ID: org.flathub.Stable
> Date: 2018-09-30 07:43:48 +0000
> Subject: build stable 0.3 version of Elisa (1d346801)
> Commit: 50efbf9079880e1f1a6ff9b1306912a8f37d66538ba86a136f8095bdd033c5c4
> Parent: 64bf7b02151b8699696b6ad0fb13f1ac00d871cf8dc9a7f3b54ad46dd4fb8cbb
> Ort:
> /var/lib/flatpak/app/org.kde.elisa/x86_64/stable/
> 50efbf9079880e1f1a6ff9b1306912a8f37d66538ba86a136f8095bdd033c5c4
> Installierte Größe: 9,8 MB
> Laufzeitumgebung: org.kde.Platform/x86_64/5.11
> Sdk: org.kde.Sdk/x86_64/5.11

This should be fixed by the currently available version from Flathub.

Could you check and close this report if it is the case ?
Comment 4 pewkrause 2018-12-10 18:07:01 UTC
The app is starting up correctly again. Thanks for the fix.